£3 and they can't even run to a
hot cuppa
It is really one of those infuriating things that feels the railway, and in this case the Sleeper, hasn’t really kept up with the world in which we live, where in many parts of the country you can buy a really nice custom coffee for that kind of price.
In reality - for a basic flask based coffee or teabag based tea - the cost of production is virtually nil, a side issue for CS staff there anyway for the provision of meals / bar service, and therefore it is somewhat baffling that “free tea and coffee” is not more of an easy taken win for rail operators, instead walking into the trap of the tabloid story “I paid £400 for my en-suite room and they wanted an extra £3 for a tea bag.”
it would be interesting to know what percentage of CS revenue is from sales of hot drinks (as opposed to complimentary breakfast ones). I’d be astonished if it is any more than a rounding error.
Sometimes it can be baffling why the industry doesn’t take the wins which are directly and freely sitting directly in front of them.