I've just booked on National Express from Leicester to Portsmouth at the end of the month. I've done the trip by train quite a few times (a friend of mine lives down there, and I visit him around once a year), so I decided to try the train instead. The journey time is about the same, since it's direct, rarther than having to cross London. Coming back, even though I have to change at Victoria coach station, it's easier than having to get from Waterloo to St Pancras, including lugging bags around on the Underground, and also the long walk from the Underground to St Pancras station. Will be nice to see different scenary aswell, and the coach will probably be more comfortable than the 450 I'd have from London to Portsmouth (actually, the swapping of the 444s with 450s was a big factor in me deciding to go by coach). I've only ever done National Express once before, and that was a reasonable experiance. Will be nice to see what it's like this time. Anyway, I'm a believer that public transport and it's supporters should be fighting against the car, not other methods. Coaches (and air for that matter) particularly offer the advantage of point to point transport between places where a train service would not be viable or even possible. Coaches can also get into city centres wheras rail stations are often quite a way out. Both of these make coaches particularly attractive for leisure travellers, who are usually more concerned with simple journies that take them from as close to their point of origin and as close to their destination as possible, wheras journey time is less of an issue.
Quote Metroland:
"I have been on National express a number of times, a few years back, and on a couple of occasions staff unhelpful, and waiting at a deserted bus station at 3 in the morning was not a pleasant experience. I didn't appreciate being called 'thick' because I couldn't find the door in the pitch black by the Welsh driver."
You can get unhelpful and rude staff on trains aswell, and waiting at deserted stations at 3 in the morning isn't exactly pleasent either. You can't really judge something by a couple of bad experiances a few years ago.