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Cheshire Bus News (was East Cheshire Bus News)

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TheGrandWazoo

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It is from my and many others experience seeing the vast differences in patronage before and after. If you are in some way trying to claim that patronage is higher as well despite Chaserider cutting the network back even more so than when Arriva had it citing low patronage and given the huge reliability issues which Chaserider is facing, you are trying to claim that patronage is the same or risen. Pull the other one! Plenty of evidence to show patronage is down without having to go to D&G and get ticketing data. Travel on the services, see the unreliability, see the broken buses which are limping along the streets, see what buses they know they can allocate because patronage is so low that they know they won't have overcrowding issues. See the fact that in typical 'D&G trying to kill off a route' style, some routes have more changes than they have days of 90% reliability (Route 3, 60, 63, 70/71 all change regularly). In spite of all of that, you are trying to seriously suggest that patronage isn't vastly down! I love this forum, no end of entertainment.

Just because some other members of the forum walk around with their eyes shut and believe the Peddle empire can do no wrong, doesn't mean that everyone has that viewpoint and nor does it mean that is the reality. Maybe if some of you actually spent some time on their vehicles and had to live with their shambolic operations, you'd find yourself with a very different viewpoint.
So basically you're relying on your own anecdotal evidence to suggest that this is the worst company, not in Cheshire/Staffs, or the UK but the world. Moreover, you're also suggesting that such anecdotal evidence can be squarely attributed to poor management by Julian Peddle, and that other factors such as driver shortages, spares shortages, and the overall impact of Covid on passengers may not be in play.

I have no relationship with Julian Peddle (though I know some who have worked for him in the past). He's a canny businessman though I don't think anyone is really suggesting that D&G is an operator beyond reproach. Far from it but the worst in the country... Not in my experience, and I get about!

One might ask - what actual management or commercial experience have you got?
@markymark2000

You appear to have a downer on D&G/Chaserider/High Peak/Centrebus. What evidence (not anecdote) is there that they are worse than other bus companies operating in equivalent semi-rural areas, where bus patronage is inevitably going to be lower than in big cities and where the local authorities are so financially cash-strapped (in contrast to Greater London or Manchester) that they do not have the largesse to prop up unprofitable services with generous subsidies? Are they really worse than Arriva, FirstBus or the former Halton Transport, all of which serve (or have in the recent past served) Cheshire/Staffordshire, or TrentBarton? Providing bus (and rail) services in all areas, but especially non-urban ones or smaller towns, has also become even more challenging post-Covid.
Fair point in that county council support is a key factor in many areas. Cheshire has long been tepid, and so has Staffordshire, in terms of its support for bus operators. The decline of bus operations in those counties, with the wholesale removal of support for evening and Sunday buses in Staffs, is in marked contrast with neighbouring areas. Whilst Derbyshire has indeed made cuts, foisted on them by reductions by central government and a legal requirement to provide statutory services (of which bus provision is not one), they have tried to mitigate the reductions as much as possible.

In the Stoke unitary area, such challenges are equally apparent. This has been compounded by two things. First obviously mismanaged the business, as evidenced by the ruinous license cut that resulted in the withdrawal of many secondary services that supported the overall overhead - they had 1000 drivers in 2000, and have a quarter of that now! In addition, you can see the overall decline in many of the towns, such as Burslem and Tunstall; towns are now hollowed out so that shopping and leisure locations are peripheral and not easily served. What was once strong bus territory is now no longer that; I might add that the council has also allowed a car-centric policy to exist and grow so congestion is appalling (esp in the peaks) with little significant bus priority.

I'm not claiming anything of the sort, rather that measuring your claims is difficult without access to the revenue and passenger data the operator has.

Are you out there counting every bus throughout the day, travelling every journey or just a representative sample? I'm familiar with measuring loading on competitor's vehicles, through the above method of standing on a street corner and counting the passengers onboard. It needed a team of people stationed in different locations across Plymouth for us to get the data for the customer and then we needed to put the data together to present a report to the customer. That took some time (as did the booking of hotels and trains to get said team to Plymouth). Almost a year after the exercise the customer launched it's new network for the city, later amended when Plymouth Citybus' owners decided to sell their operation.

We did the standing on street corners with clipboards approach as the competitor wasn't able to get hold of the revenue and passenger data. Operators are generally protective of handing that information over. It was able to make assumptions on the revenue, but through our work they knew how many people used the competition, and the random surveys of people told them that the operator in question had a very poor reputation in the area it served - knowledge it used to reasonable effect. In the more modern world we're now in, the revenue and passenger data generated by modern ticket machines is an improvement on older Wayfarer data which will count passengers and declare boarding stage, but not the destination of those passengers (typically the fare registered by the machine assumed the passenger got off at the end of the route). Even with that, you'd still want to look on the ground as the best 'fiddle' a driver can pull is to take the fare and not issue a ticket. I never slavishly assumed the ticket machine data was 100% accurate for that reason - but it was a very good indicator of where people got on and how many were using the service.

I would suggest that there is one of you, and that you can't back up your claims on patronage as being in multiple places at once is impossible. We needed a team of 6/8 people and even then we had to coordinate where we were on different days to ensure that we covered the whole area across a week.

It's fairly obvious that D&G are operating the fleet that is best suited to the loadings on offer. That fleet isn't going to be new, which suggests to this armchair observer that we're dealing with marginally profitable services at best. Arriva also used to run 'older' fleet on the services. As someone formerly in management with Arriva I can tell you that using older fleet is one way of containing operating cost (older buses aren't on finance, so cheaper to operate, especially when their maintenance regime isn't vastly different to new!). Marginally profitable is something that makes money, but may not be contributing completely to the overheads (rent/rates of the depot, the staff wages, fuel, wear/tear of the vehicles, cost of replacement parts) of the operation. Buses cost between £110,000 and £150,000 per year to operate depending on how you write down their value.

So what is the alternative to D&G? It'll be 'no bus service at all'. I guess that is a different angle to come in at, and a different set of people to blame. This being the council. Is there a queue of replacement operators waiting to fill the breach Arriva is leaving? No, Stagecoach is declaring an interest in the 84 in which they have a depot at one end and First another route out of Crewe which points at it's main operation.

Whilst people will have their own views on Julian Peddle and his operations, it's worth remembering who expanded Stevensons from a small operation into one that ran 270 vehicles at it's peak. Who bought operations in Milton Keynes and transformed them into something that worked, which was an asset Arriva wanted to purchase?

There are some ridiculous comments on here about D&G, Chaserider etc and the Peddle empire in general.
I have ridden around most of his operations on many occasions, for many years - D&G isn't the best but there's not a great deal to complain about if you understand the more marginal bus operations across the UK.
Without Peddle there would be very few alternative operators willing to work across some of the areas he serves and, in some cases, councils would have to find much more funding if they want to keep a service running.
Across the wider Centrebus operations I find that they are quite good in places like Leicester, Luton, High Peak etc so why a few clearly have an anti-Peddle agenda I have no idea.
Exactly these two posts.

No one is really saying that the Peddle empire is a byword for quality. It's not like the Blazefield fandom/anti-fandom. Everyone knows that these are relatively marginal operations reliant on older vehicles though certainly, updating the fleet is perhaps something of a priority.

Let's remember that Arriva didn't want to stay in Cannock and is now exiting Cheshire. First has massively contracted in the Potteries and Cheshire. GHA did enter Cheshire and crashed and burned. Aside from the odd opportunistic move (like the Delamere tenders and now the 84), Stagecoach hasn't elected to steam into the area from the West or the North.

None of us actually knows the financial position of the routes that Arriva is discarding nor the wider D&G empire. Undoubtedly, the D&G management will have made mistakes - however, is anyone suggesting that Peddle isn't both an experienced busman and businessman? As said above, it's not as if there's a clamour to enter the area for this evident pot of gold. There are some good routes (31 and 84) and a few others but without D&G, we're not seeing a huge number of alternative operators coming in.
 
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SeanM1997

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The D&G new filings and variation filings are now on VOSA:

1 Rudheath - Northwich - Weaverham (VARIATION)

3 Macclesfield - Queen Victoria Street - Macclesfield (NEW)

37 Crewe - Winsford - Northwich (VARIATION)

38 Crewe - Sandbach - Macclesfield (VARIATION)

82 Chester - Northwich - Rudheath (VARIATION)
All timetables now also shown on D&G's front page, not just via the Arriva Closure Link
 

M803UYA

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No one is really saying that the Peddle empire is a byword for quality. It's not like the Blazefield fandom/anti-fandom. Everyone knows that these are relatively marginal operations reliant on older vehicles though certainly, updating the fleet is perhaps something of a priority.

Let's remember that Arriva didn't want to stay in Cannock and is now exiting Cheshire. First has massively contracted in the Potteries and Cheshire. GHA did enter Cheshire and crashed and burned. Aside from the odd opportunistic move (like the Delamere tenders and now the 84), Stagecoach hasn't elected to steam into the area from the West or the North.

None of us actually knows the financial position of the routes that Arriva is discarding nor the wider D&G empire. Undoubtedly, the D&G management will have made mistakes - however, is anyone suggesting that Peddle isn't both an experienced busman and businessman? As said above, it's not as if there's a clamour to enter the area for this evident pot of gold. There are some good routes (31 and 84) and a few others but without D&G, we're not seeing a huge number of alternative operators coming in.
^ this.....

I do wonder if some posters understand the marginal nature of the services Arriva are discarding. It shouldn't be too obvious to anyone looking in that if D&G are buying ex London Enviro 200s and Optare Solos, then those vehicles will have a cheaper capital cost than a brand new one and that the services they're operated on won't be money spinners.

D&G have been going for 25 years now, and have made their living out of marginal services others don't want. If they're still going after 25 years then that suggests they're doing some things right, perhaps not all.
 

SeanM1997

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Stagecoach to soon publish its revised 84 Crewe - Nantwich - Chester timetable. Monday-Saturday will now involve a commercially operated half hourly Nantwich - Crewe - Nantwich service all day (between 0741 and 1825 Monday-Friday and between 0741 and 1725 on Saturdays). There will also be subsidised evening services Monday-Saturday as well as a Sunday service every 90 minutes
 

markymark2000

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@markymark2000

You appear to have a downer on D&G/Chaserider/High Peak/Centrebus. What evidence (not anecdote) is there that they are worse than other bus companies operating in equivalent semi-rural areas, where bus patronage is inevitably going to be lower than in big cities and where the local authorities are so financially cash-strapped (in contrast to Greater London or Manchester) that they do not have the largesse to prop up unprofitable services with generous subsidies? Are they really worse than Arriva, FirstBus or the former Halton Transport, all of which serve (or have in the recent past served) Cheshire/Staffordshire, or TrentBarton? Providing bus (and rail) services in all areas, but especially non-urban ones or smaller towns, has also become even more challenging post-Covid.
I could do on street samples and post the full data here and some select members still wouldn't believe it because they wouldn't have a bad word said about their beloved bus operator.

I could report cancellations, show my paper workings and show bustimes not tracking as the evidence, people would claim tracking issue. Sadly, some people believe operators can do no wrong and therefore will refuse to accept anything that I say on the basis that I am critical of poor operators rather than chasing after them like a 13 year old cheerleader.


As for them being worse than some other semi rural operators, I can think of better ones, albeit not in Cheshire (I can list them if this thread is relevant). Of semi rural operators, D&G does seem to be a poorer one. Mostly due to lack of promotion and unwillingness to put in effort to get people onboard. They see it as 'why bother promoting anything, it's funded, we get paid if we have USBs and wifi and do a strong marketing campaign, we also get paid if we do sod all and provide a clapped out old bus. Lack of social media means passengers don't get any service updates on diversions. The fact they don't answer their emails to resolve issues as well. The list is endless for why D&G is a poor operator. Councils are certainly to blame though for some of the issues though with them not requesting things that a higher quality operator may have.
To summarise, I have said a lot previously as 'bare minimum' operators. D&G are a do nothing operator!

just a representative sample?
Yes. Based off my observations and a number of others who travel at different times to me.

So what is the alternative to D&G? It'll be 'no bus service at all'. I guess that is a different angle to come in at, and a different set of people to blame. This being the council. Is there a queue of replacement operators waiting to fill the breach Arriva is leaving? No, Stagecoach is declaring an interest in the 84 in which they have a depot at one end and First another route out of Crewe which points at it's main operation.
100% councils are partly to blame too for not demanding higher quality buses and demanding certain things from operators but then again, given that 90% of the stuff is industry standard, why should the council have to take time to put conditions into contracts because one company. The issue is, D&G could become a better operator if they wanted to. It's just a complete unwillingness to improve. An alternative to them would be for councils to work with the other local operators more and not annoy the other ones just over the border such as giving an operator a decent new contract, letting them get a bus for it, then taking the contract off them to do a bus review (like Howards) or work to encourage new operators into the area. I've heard talk that some Manchester operators were looking at Cheshire East tenders given the manchester franchising. (for the avoidance of wider doubt, I am sorry I have no evidence as the person who told me didn't wish to appear on camera so I could record them saying it!)

There are some ridiculous comments on here about D&G, Chaserider etc and the Peddle empire in general.
I have ridden around most of his operations on many occasions, for many years - D&G isn't the best but there's not a great deal to complain about if you understand the more marginal bus operations across the UK.
Without Peddle there would be very few alternative operators willing to work across some of the areas he serves and, in some cases, councils would have to find much more funding if they want to keep a service running.
There would be firms if councils worked with them. Cheshire East put all their eggs in one basket and D&G take advantage.

Across the wider Centrebus operations I find that they are quite good in places like Leicester, Luton, High Peak etc so why a few clearly have an anti-Peddle agenda I have no idea.
Centrebus Leicester isn't awful, it isn't the best either. It's moderate. Much better than D&G/Chaserider (and Select, another Peddle company). The best one that Peddle has his fingers in was Midland Classic. They weren't perfect but they were higher quality vehicles, decent website and they were quite well thought of locally. Most bus passengers in Cheshire wouldn't say that about D&G and nor would people in Cannock say that about Chaserider etc.


So basically you're relying on your own anecdotal evidence to suggest that this is the worst company, not in Cheshire/Staffs, or the UK but the world. Moreover, you're also suggesting that such anecdotal evidence can be squarely attributed to poor management by Julian Peddle, and that other factors such as driver shortages, spares shortages, and the overall impact of Covid on passengers may not be in play.
Find me the quote where I said that! You'll find that I said was 'They are one of the worst firms that I have come across' and I said that in post 2989. I've also not said that this is attributed to poor management by Julian Peddle. You slate me for not providing evidence of my experiences yet you're there making up quotes in a bid to defame me! Seems like it's you who is making up things!

I can not, and will not say that the issue is Julians management as I don't know how much involvement that he has with the exception that he does own parts of the businesses. Chaserider, D&G and Select are all quite poor operations. High Peak have their moments. They are alright, not perfect, not dismal) and Centrebus can vary by route. What I will say though is that if I owned a business which was in such a poor state as Chaserider, Select or D&G, I would be doing something about it to make them higher quality, or even bring them upto the same standard as 90% of the industry. Do minimum rather than do nothing approach.

Let's remember that Arriva didn't want to stay in Cannock and is now exiting Cheshire. First has massively contracted in the Potteries and Cheshire. GHA did enter Cheshire and crashed and burned. Aside from the odd opportunistic move (like the Delamere tenders and now the 84), Stagecoach hasn't elected to steam into the area from the West or the North.
How much of these closures though are down to Arrivas business model and how they judge viability etc. I am not saying all of these routes are goldmines but Arriva, at least in Cheshire, ignored local management, have provided older and older buses to the operation and generally it was unloved. The priority was Merseyside and Northwich just existed. It wasn't part of the rest of the network as since around 2017 I want to say, the only link to any other Arriva service not ran by Winsford or Macclesfield, was Chester on the 84. Various Arriva decisions over the years have killed patronage, plus poor council policy didn't help.

First focussing on their area is probably a good thing for them. To expand too much into Cheshire East would mean a lot of dead mileage or a new depot/outstation. Is it really worth it when the core routes were ran by Arriva and all that was left was tenders and that is one area where First tend not to do as well, tenders.
GHA while they had their faults, it would be interesting to see what they would be now if they were still operating. They made a lot of ballsy business moves which no one else would make. I think it's difficult to attibute their 'crash and burn' to Cheshire East which you are implying. Stagecoach won't compete commercially anymore and winning the 48, why not bid, if they win they win, if they don't win it, it's no difference. The opportunity hasn't arisen but adding to that, Cheshire East I don't think Stagecoach could thrive and don't forget that Stagecoach has already done Cheshire East with the Manchester division (I know they still do Cheshire East but the 42B/C are more Manchester routes which happen to serve Cheshire East)

D&G have been going for 25 years now, and have made their living out of marginal services others don't want. If they're still going after 25 years then that suggests they're doing some things right, perhaps not all.
Lack of competition. Other operators, if they bid, put in silly bids as they can't be bothered with the work and so D&G wins most of them by default. I'd say it's much easier to keep a business going for a number of years if you rely almost entirely on tenders which have low standards. What they have done right is just managing to run tenders for below the amount of funding which the council gives them. Very little commercial risk in just winning tenders constantly. Just because someone has been running for years, doesn't make them being very good, just means they are sticking to the very low standards which are set by the tenders. If we are going to base success off how long companies have been going, there's a lot of explaining to do.

In April 2022, someone did a Freedom of Information Request which shows that just from Cheshire East, D&G received £1.4m on tenders. Just on tenders and just Cheshire East. That figure grew in November 2022 though when they took the 19 from High Peak and it's about to grow again with the enlarged network as they will be being funded for the 37 and 38 evenings. Plus maybe the current 6E (which would be evening trips on the 12)

Stagecoach to soon publish its revised 84 Crewe - Nantwich - Chester timetable. Monday-Saturday will now involve a commercially operated half hourly Nantwich - Crewe - Nantwich service all day (between 0741 and 1825 Monday-Friday and between 0741 and 1725 on Saturdays). There will also be subsidised evening services Monday-Saturday as well as a Sunday service every 90 minutes
Shame it's only half hourly. I really think that it's a mistake not doing Crewe-Nantwich every 20 minutes. Sadly the most efficient way to do it is around schools and that means either a lot of dead mileage school holidays or a vastly different school day/holiday timetable.
 

SeanM1997

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Shame it's only half hourly. I really think that it's a mistake not doing Crewe-Nantwich every 20 minutes. Sadly the most efficient way to do it is around schools and that means either a lot of dead mileage school holidays or a vastly different school day/holiday timetable.
I've seen the revised timetable - and it will be 30 minutes Monday - Saturday in both school time and school holidays and will be operating longer than the earlier editions of the timetable. The first journey on the shorts will start from Tarporley, whilst the last will continue to Chester to avoid dead mileage

I have seen the commercial timetable, so awaiting the subsidised timetable (evenings and Sundays) but there will be a service in those periods too across the entire Crewe-Chester route
 

markymark2000

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I've seen the revised timetable - and it will be 30 minutes Monday - Saturday in both school time and school holidays and will be operating longer than the earlier editions of the timetable. The first journey on the shorts will start from Tarporley, whilst the last will continue to Chester to avoid dead mileage
What I mean was if they threw an additional bus on to make it every 20 minutes, it would have to be efficient and work around the schools. I don't think Chester has an endless amount of drivers available. Unless their recruitment drive has got them a good number of new drivers.

I have seen the commercial timetable, so awaiting the subsidised timetable (evenings and Sundays) but there will be a service in those periods too across the entire Crewe-Chester route
It depends if they won the service off the actual tender or did an alternative bid. Actual tender timetables we've seen as they are on this thread.
 

northwichcat

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I do wonder if some posters understand the marginal nature of the services Arriva are discarding. It shouldn't be too obvious to anyone looking in that if D&G are buying ex London Enviro 200s and Optare Solos, then those vehicles will have a cheaper capital cost than a brand new one and that the services they're operated on won't be money spinners.

D&G have been going for 25 years now, and have made their living out of marginal services others don't want. If they're still going after 25 years then that suggests they're doing some things right, perhaps not all.

Around the time of GHA Coaches' collapse, D&G Bus' own website said they operate a modern fleet of buses. This was justifiable, as a lot of the vehicles running out of the Crewe depot were under 7 years old and some of them had been purchased by D&G as new vehicles.

One thing that's interesting to note is both GHA Coaches and Howards Travel commented on how economical their brand new Metrocities were in comparison to older vehicles. The problem for both seemed to be the upfront capital required was too high, even if they would have been cheaper in the long term.

Like I mentioned already the existing ex-London Enviro 200s at D&G have very poor reliability and are constantly being rescued and being taken back for servicing. I don't think Little Gem's ex-London Enviros are fairing much better. Why should get they get more of something that causing them a lot of issues?

Speaking of bus types I don't get one person's strong objections to Solos being used on interurban routes. D&G use Versas on the 82 and they have some Solo SRs with a similar internal spec. The real difference is the Versas are older and bigger. If it's college holidays then I wouldn't see any issue with a Solo SR filling in for a Versa.

Each bus type has advantages and disadvantages. For the steep hills around Northwich I think the Streetlites will outperform the Enviros and Solos but parked cars on the residental streets may be a greater barrier for a Streetlite.
 

TheGrandWazoo

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Find me the quote where I said that! You'll find that I said was 'They are one of the worst firms that I have come across' and I said that in post 2989. I've also not said that this is attributed to poor management by Julian Peddle. You slate me for not providing evidence of my experiences yet you're there making up quotes in a bid to defame me! Seems like it's you who is making up things!
I'm sorry but if you're criticising D&G and Chaserider, you are criticising Julian Peddle's management. He won't be making those day to day, operational decisions obviously but he is the man responsible for employing those people who are making those decisions.

Moreover, I was replying to @LOL The Irony's statement that they were the worst company in the world, and I said they'd obviously never tried Banga or Trustybus.

You then elected to say "You've not travelled on Chaserider clearly (For those who don't know D&G own Chaserider and that is how it becomes relevant to this discussion). Far worse than the dodgy West Mids cowboy firms." so you were the one coming in on that assertion. You haven't been defamed - at all!

I can not, and will not say that the issue is Julians management as I don't know how much involvement that he has with the exception that he does own parts of the businesses. Chaserider, D&G and Select are all quite poor operations. High Peak have their moments. They are alright, not perfect, not dismal) and Centrebus can vary by route. What I will say though is that if I owned a business which was in such a poor state as Chaserider, Select or D&G, I would be doing something about it to make them higher quality, or even bring them upto the same standard as 90% of the industry. Do minimum rather than do nothing approach.
Have you owned a business? Have you managed a business - been responsible for legal compliance, holding an o-license, reporting a P&L?

How much of these closures though are down to Arrivas business model and how they judge viability etc. I am not saying all of these routes are goldmines but Arriva, at least in Cheshire, ignored local management, have provided older and older buses to the operation and generally it was unloved. The priority was Merseyside and Northwich just existed. It wasn't part of the rest of the network as since around 2017 I want to say, the only link to any other Arriva service not ran by Winsford or Macclesfield, was Chester on the 84. Various Arriva decisions over the years have killed patronage, plus poor council policy didn't help.
Arriva clearly prioritised Merseyside and their corporate challenges in terms of capital spend are well known and it's only places where the returns justify new fleet that receives the investment. Equally well known are the issues in how routes are financially assessed - @M803UYA knows more about that than most as he used to work for them!

There are some decent routes there in the 84 and the 31/37. Stagecoach could've looked to expand into Cheshire more than just with the 84. They clearly think running out from Waverton to Crewe but don't believe it's worth the effort to look further.
First focussing on their area is probably a good thing for them. To expand too much into Cheshire East would mean a lot of dead mileage or a new depot/outstation. Is it really worth it when the core routes were ran by Arriva and all that was left was tenders and that is one area where First tend not to do as well, tenders.
GHA while they had their faults, it would be interesting to see what they would be now if they were still operating. They made a lot of ballsy business moves which no one else would make. I think it's difficult to attibute their 'crash and burn' to Cheshire East which you are implying. Stagecoach won't compete commercially anymore and winning the 48, why not bid, if they win they win, if they don't win it, it's no difference. The opportunity hasn't arisen but adding to that, Cheshire East I don't think Stagecoach could thrive and don't forget that Stagecoach has already done Cheshire East with the Manchester division (I know they still do Cheshire East but the 42B/C are more Manchester routes which happen to serve Cheshire East)

To say "some faults" is a masterpiece of understatement.

At the public enquiry, the Traffic Commissioner said " that evidence from a transport manager had indicated that ‘buses had been kept running to bring income in and that maintenance of vehicles did not adhere to the terms of the licence.’". The manifest failures of maintenance resulted in a wheel loss on a school vehicle that hadn't been inspected for over three months with the TC stating "This appals me. It had the potential to kill people on the road, schoolchildren and innocent road users. 14 weeks, six days since the last inspection and surprise, surprise, the wheel falls off. The word shambolic comes across as the way the licences have been run generally. There is a clear pattern here of poor maintenance, not having records and the PMI being exceeded on a regular basis. It doesn’t say much for the safety of people travelling on GHA Coaches. Finances came before road safety"

Notwithstanding, GHA Coaches collapsed with debts of £5.2m. The directors were banned indefinitely. "Ballsy business moves" that were financially unsustainable in what is marginal bus territory. They were reckless, dangerous, and clearly economically illiterate. Things that Julian Peddle is not.

I don't know how you feel I implied CEC had any role in GHA's failure. It was the owners who were responsible as the public enquiry so definitively showed, and the geographic expansion (e.g. expansion into areas such as Cheshire) was illustrated as a factor.

100% councils are partly to blame too for not demanding higher quality buses and demanding certain things from operators but then again, given that 90% of the stuff is industry standard, why should the council have to take time to put conditions into contracts because one company. The issue is, D&G could become a better operator if they wanted to. It's just a complete unwillingness to improve. An alternative to them would be for councils to work with the other local operators more and not annoy the other ones just over the border such as giving an operator a decent new contract, letting them get a bus for it, then taking the contract off them to do a bus review (like Howards) or work to encourage new operators into the area. I've heard talk that some Manchester operators were looking at Cheshire East tenders given the manchester franchising. (for the avoidance of wider doubt, I am sorry I have no evidence as the person who told me didn't wish to appear on camera so I could record them saying it!)
If you're demanding higher quality buses, then that will be reflected in higher tender prices. Given that CEC (and CEW) aren't known for their largesse in funding bus services, then I doubt they'll be funds to do that without adversely affecting overall provision. More realistically is that we hope D&G can make a decent fist of the 31/37 and 38 and they'll be able to justify new or near new vehicles.

Perhaps when talking to your source, did Deep Throat reveal why these Manchester operators who were looking at Cheshire East tenders either a) were unsuccessful or b) elected not to tender?


Lastly, I don't know where you're getting this "some select members still wouldn't believe it because they wouldn't have a bad word said about their beloved bus operator." I can't see much unjustified love for D&G or Chaserider on these forums. FWIW, I think they're pretty perfunctory - the very essence of a distinctly bog standard operator, and I think that's the general view from those on these boards. I'd love to see them graduate to becoming a better operator in the same vein that Faresaver has in Wiltshire.

PS - Midland Classic had a minor shareholding from JP though it was James Boddice's firm. Select also has a JP shareholding but clearly much greater links to that and D&G/Chaserider.
 
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northwichcat

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GHA did enter Cheshire and crashed and burned. There are some good routes (31 and 84) and a few others but without D&G, we're not seeing a huge number of alternative operators coming in.

Both GHA and Arriva bought a number of the smaller operators, so with GHA collapsing and Arriva withdrawing there's not many left behind. Some of the small ones remaining are more likely to just stick to picking up school and college contracts Arriva are returning, rather than taking on service work. While some of the coach hire companies that did service work in the past, seem to be sticking to just coach hire again now.
 

A0

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Both GHA and Arriva bought a number of the smaller operators, so with GHA collapsing and Arriva withdrawing there's not many left behind. Some of the small ones remaining are more likely to just stick to picking up school and college contracts Arriva are returning, rather than taking on service work. While some of the coach hire companies that did service work in the past, seem to be sticking to just coach hire again now.

To be fair, you can only buy something if it's for sale and you offer the price the owners want to accept.

Presumably those small operators packed up shop for various reasons - poor margins, low profitability, fleet requiring investment which they couldn't raise the capital for, owner wishing to retire are all possible reasons.

I don't think you can easily criticise GHA or Arriva for buying companies which were for sale if doing so fitted with their strategies at the time. Equally you can't criticise others for choosing not to set up shop if they don't believe there is a viable business opportunity in the area.

I can think of a number of coach operators across the country who in the 80s and 90s entered into the service bus market (usually via council contracts) but over time have retreated and are solely private hire operators again - even when they've been considered a "good" operator in terms of age and condition of fleet, reliability etc, which suggests it's not particularly profitable.

What I mean was if they threw an additional bus on to make it every 20 minutes, it would have to be efficient and work around the schools. I don't think Chester has an endless amount of drivers available. Unless their recruitment drive has got them a good number of new drivers.

But if a half hourly service requires 2 buses, adding another bus increases the costs by 50% in terms of a driver and running cost of the vehicle. If they're not going to see that leading to increased revenue at the farebox, then it makes precisely no sense to do so. It's a simple, commercial decision.

Have you owned a business? Have you managed a business - been responsible for legal compliance, holding an o-license, reporting a P&L?

I'm going to bet the answer is 'No'.......

I could do on street samples and post the full data here and some select members still wouldn't believe it because they wouldn't have a bad word said about their beloved bus operator.

I could report cancellations, show my paper workings and show bustimes not tracking as the evidence, people would claim tracking issue. Sadly, some people believe operators can do no wrong and therefore will refuse to accept anything that I say on the basis that I am critical of poor operators rather than chasing after them like a 13 year old cheerleader.

I could do on street samples and post the full data here and some select members still wouldn't believe it because they wouldn't have a bad word said about their beloved bus operator.

Unless you're a professional and doing such surveys with an agreed methodology and the data you're collecting - such an exercise would be utterly pointless.

It's nothing to do with a particular operator and rather more to do you with your capability to undertake such analysis impartially and objectively - by your own pronouncements it's clear you wouldn't be objective.

As for them being worse than some other semi rural operators, I can think of better ones, albeit not in Cheshire (I can list them if this thread is relevant). Of semi rural operators, D&G does seem to be a poorer one. Mostly due to lack of promotion and unwillingness to put in effort to get people onboard. They see it as 'why bother promoting anything, it's funded, we get paid if we have USBs and wifi and do a strong marketing campaign, we also get paid if we do sod all and provide a clapped out old bus. Lack of social media means passengers don't get any service updates on diversions. The fact they don't answer their emails to resolve issues as well. The list is endless for why D&G is a poor operator. Councils are certainly to blame though for some of the issues though with them not requesting things that a higher quality operator may have.
To summarise, I have said a lot previously as 'bare minimum' operators. D&G are a do nothing operator!

They are providing a bus service - mostly fairly short journeys. So the whole argument about USB sockets, free Wifi etc is a distraction. It's a cost and something else to be maintained. If you're an operator focused on managing your costs you keep it simple.

And in terms of "marketing" it depends whether they think it's going to lead to additional custom. They'll have a view about how much extra business it attracts and if it doesn't offset the cost of it, there's no point.

There would be firms if councils worked with them. Cheshire East put all their eggs in one basket and D&G take advantage.

You seem not to understand how the commercial market works. Other operators have clearly decided it's not remunerative to set up and start offering services in those areas. Simply saying "if the council threw money at it, it would be better" doesn't mean it will be worthwhile for other operators to set up. Particularly given the relatively high capital costs needed to to set up.

How much of these closures though are down to Arrivas business model and how they judge viability etc. I am not saying all of these routes are goldmines but Arriva, at least in Cheshire, ignored local management, have provided older and older buses to the operation and generally it was unloved. The priority was Merseyside and Northwich just existed. It wasn't part of the rest of the network as since around 2017 I want to say, the only link to any other Arriva service not ran by Winsford or Macclesfield, was Chester on the 84. Various Arriva decisions over the years have killed patronage, plus poor council policy didn't help.

Your evidence for the bit in bold is where ? Having a casual chat with a driver probably isn't giving you the most accurate of insights. And if that "local management" was so insightful and capable, they could easily go and work for somebody else who could set up in that area - yet your own posts points out there aren't other operators stepping forward, why would that be ?

Arriva have done what the other major groups have done - where operations have performed well, have proved remunerative, they've expanded them and invested in new vehicles. Where operations have performed "OK" they've been sustained but have generally seen vehicles cascaded in from other areas. And areas which have performed poorly have been subject to cost cutting to stem the losses and that tends to result in the cascading of the oldest vehicles which have the lowest book value.

Lack of competition. Other operators, if they bid, put in silly bids as they can't be bothered with the work and so D&G wins most of them by default. I'd say it's much easier to keep a business going for a number of years if you rely almost entirely on tenders which have low standards. What they have done right is just managing to run tenders for below the amount of funding which the council gives them. Very little commercial risk in just winning tenders constantly. Just because someone has been running for years, doesn't make them being very good, just means they are sticking to the very low standards which are set by the tenders. If we are going to base success off how long companies have been going, there's a lot of explaining to do.

Bit in bold - another ridiculous statement. No company submits a tender as a "silly bid" - they submit a tender expecting to pay or be paid that if they win the work. If they don't want to win the tender or have no intention of winning it they won't submit a tender - it takes time and effort to do the costings etc for a tender. Once again, you've shown your lack of understanding of how commercial tendering processes work.

In April 2022, someone did a Freedom of Information Request which shows that just from Cheshire East, D&G received £1.4m on tenders. Just on tenders and just Cheshire East. That figure grew in November 2022 though when they took the 19 from High Peak and it's about to grow again with the enlarged network as they will be being funded for the 37 and 38 evenings. Plus maybe the current 6E (which would be evening trips on the 12)

On its own that's a meaningless figure - and £ 1.4m in tender costs doesn't mean £ 1.4m of profit. I've no idea what margins bus operators work on - I suspect @TheGrandWazoo has some idea - but even if it were 20% (which I suspect is higher than it is), that means £ 300k in profit - which isn't a great deal in the scheme of things and certainly not enough to buy a brand new fleet of high spec vehicles - a new Optare Solo back in 2018 cost ~ £ 150k.
 
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Robertj21a

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I'm sorry but if you're criticising D&G and Chaserider, you are criticising Julian Peddle's management. He won't be making those day to day, operational decisions obviously but he is the man responsible for employing those people who are making those decisions.

Moreover, I was replying to @LOL The Irony's statement that they were the worst company in the world, and I said they'd obviously never tried Banga or Trustybus.

You then elected to say "You've not travelled on Chaserider clearly (For those who don't know D&G own Chaserider and that is how it becomes relevant to this discussion). Far worse than the dodgy West Mids cowboy firms." so you were the one coming in on that assertion. You haven't been defamed - at all!


Have you owned a business? Have you managed a business - been responsible for legal compliance, holding an o-license, reporting a P&L?


Arriva clearly prioritised Merseyside and their corporate challenges in terms of capital spend are well known and it's only places where the returns justify new fleet that receives the investment. Equally well known are the issues in how routes are financially assessed - @M803UYA knows more about that than most as he used to work for them!

There are some decent routes there in the 84 and the 31/37. Stagecoach could've looked to expand into Cheshire more than just with the 84. They clearly think running out from Waverton to Crewe but don't believe it's worth the effort to look further.


To say "some faults" is a masterpiece of understatement.

At the public enquiry, the Traffic Commissioner said " that evidence from a transport manager had indicated that ‘buses had been kept running to bring income in and that maintenance of vehicles did not adhere to the terms of the licence.’". The manifest failures of maintenance resulted in a wheel loss on a school vehicle that hadn't been inspected for over three months with the TC stating "This appals me. It had the potential to kill people on the road, schoolchildren and innocent road users. 14 weeks, six days since the last inspection and surprise, surprise, the wheel falls off. The word shambolic comes across as the way the licences have been run generally. There is a clear pattern here of poor maintenance, not having records and the PMI being exceeded on a regular basis. It doesn’t say much for the safety of people travelling on GHA Coaches. Finances came before road safety"

Notwithstanding, GHA Coaches collapsed with debts of £5.2m. The directors were banned indefinitely. "Ballsy business moves" that were financially unsustainable in what is marginal bus territory. They were reckless, dangerous, and clearly economically illiterate. Things that Julian Peddle is not.

I don't know how you feel I implied CEC had any role in GHA's failure. It was the owners who were responsible as the public enquiry so definitively showed, and the geographic expansion (e.g. expansion into areas such as Cheshire) was illustrated as a factor.


If you're demanding higher quality buses, then that will be reflected in higher tender prices. Given that CEC (and CEW) aren't known for their largesse in funding bus services, then I doubt they'll be funds to do that without adversely affecting overall provision. More realistically is that we hope D&G can make a decent fist of the 31/37 and 38 and they'll be able to justify new or near new vehicles.

Perhaps when talking to your source, did Deep Throat reveal why these Manchester operators who were looking at Cheshire East tenders either a) were unsuccessful or b) elected not to tender?


Lastly, I don't know where you're getting this "some select members still wouldn't believe it because they wouldn't have a bad word said about their beloved bus operator." I can't see much unjustified love for D&G or Chaserider on these forums. FWIW, I think they're pretty perfunctory - the very essence of a distinctly bog standard operator, and I think that's the general view from those on these boards. I'd love to see them graduate to becoming a better operator in the same vein that Faresaver has in Wiltshire.

PS - Midland Classic had a minor shareholding from JP though it was James Boddice's firm. Select also has a JP shareholding but clearly much greater links to that and D&G/Chaserider.
Well said.

I'm assuming that various posters have little or no experience of bus operations - it's all theory from people who think they know more, and could do better. Perhaps they should set up their own operation.

Is anyone suggesting that Julian Peddle is making a mini fortune from his various operations - rather than trying hard to keep his head above water, despite everything being chucked at him ?
 

bunty0657

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I could report cancellations, show my paper workings and show bustimes not tracking as the evidence, people would claim tracking issue.
Except it would be no such 'evidence' at all, because the following is stated clearly on every Bustimes page:
  • Vehicles don’t always track all the time. If a journey isn’t listed, it doesn’t necessarily mean it didn't operate.
https://bustimes.org/operators/d-g-coach-bus/vehicles

Your tedious criticism is based solely upon your own opinion and nothing factual. That much is clear from reading your posts in this thread. Leave running buses to people who know how to do so.
 

northwichcat

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To be fair, you can only buy something if it's for sale and you offer the price the owners want to accept.

Presumably those small operators packed up shop for various reasons - poor margins, low profitability, fleet requiring investment which they couldn't raise the capital for, owner wishing to retire are all possible reasons.

I don't think you can easily criticise GHA or Arriva for buying companies which were for sale if doing so fitted with their strategies at the time.

It's nothing to do with any of the reasons you speculated on. The acquisitions were down to small operators either performing well in the same area as the big boys or performing well in an area the big boys wanted to move in on. If were a Cheshire operator in the 90s and Altrincham, Wilmslow or Macclesfield was on your network map then you could expect a knock at the door from an Arriva salesman.

I agree they can only buy a business for a price the owners are happy to accept but only the big operators could afford to buy out the competition. With the bus war tactics some of the big boys used when small operators said no, many were probably reluctant to refuse to negotiate a sale.

Just done a quick search on Companies House. One of the Cheshire operators Arriva acquired in the 1990s returned a profit of £340,000 in their final year before the Arriva acquisition. With inflation that's equivalent of £631,000. Arriva actually managed to decrease their average vehicle age through the acquisition.

Strangely, Stevensons of Uttoxeter was loss making at the time Arriva acquired it, so perhaps Arriva did better by buying the little operators?
 

A0

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It's nothing to do with any of the reasons you speculated on. The acquisitions were down to small operators either performing well in the same area as the big boys or performing well in an area the big boys wanted to move in on.

I agree they can only buy a business for a price the owners are happy to accept but only the big operators could afford to buy out the competition. With the bus war tactics some of the big boys used when small operators said no, many were probably reluctant to refuse to negotiate a sale.

Just done a quick search on Companies House. One of the Cheshire operators Arriva acquired in the 1990s returned a profit of £340,000 in their final year before the Arriva acquisition. With inflation that's equivalent of £631,000.

Strangely, Stevensons of Uttoxeter was loss making at the time Arriva acquired it, so perhaps Arriva did better by buying the little operators?

On its own that profit number is pretty meaningless - you also need to see the turnover and various other financial figures.

If they had a turnover of £ 1m then it's a pretty good profit, if it was on a turnover of £ 100m then it was pretty poor.

To be fair most of the "bus war" tactics weren't generally against the small operators. Darlington for example was Stagecoach against the local authority operator. Manchester and Liverpool had MTL and GM Buses competing, north of the border you had various SBG subsidiaries taking on Glasgow PTE and other local authority operations.

Things like Stevensons would have offered them an easy and probably relatively cheap way to expand in a neighbouring area - the old 'buying a company for the symbolic £ 1' thing.
 

northwichcat

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I don't know how you feel I implied CEC had any role in GHA's failure. It was the owners who were responsible as the public enquiry so definitively showed, and the geographic expansion (e.g. expansion into areas such as Cheshire) was illustrated as a factor.

Cheshire East did award GHA new contracts that were due to start a few months before they collapsed. Most of them were contracts D&G had and D&G continued to operate them after the contract end dates. This was because GHA found they didn't have the resources to take on the additional services they'd just won contracts for! That should have set alarm bells ringing.

On its own that profit number is pretty meaningless - you also need to see the turnover and various other financial figures.

If they had a turnover of £ 1m then it's a pretty good profit, if it was on a turnover of £ 100m then it was pretty poor.

Roughly £2.59m turnover and £2.15m operating expenses. The figure I quoted was the post-tax profit.

Stevensons had £7.6m turnover in the same year and returned a £123,000 loss.

So if Arriva acquired an operator that had low profitability and a fleet requiring investment, it was definitely Stevensons!

 

M803UYA

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I could do on street samples and post the full data here and some select members still wouldn't believe it because they wouldn't have a bad word said about their beloved bus operator.

I could report cancellations, show my paper workings and show bustimes not tracking as the evidence, people would claim tracking issue. Sadly, some people believe operators can do no wrong and therefore will refuse to accept anything that I say on the basis that I am critical of poor operators rather than chasing after them like a 13 year old cheerleader.


As for them being worse than some other semi rural operators, I can think of better ones, albeit not in Cheshire (I can list them if this thread is relevant). Of semi rural operators, D&G does seem to be a poorer one. Mostly due to lack of promotion and unwillingness to put in effort to get people onboard. They see it as 'why bother promoting anything, it's funded, we get paid if we have USBs and wifi and do a strong marketing campaign, we also get paid if we do sod all and provide a clapped out old bus. Lack of social media means passengers don't get any service updates on diversions. The fact they don't answer their emails to resolve issues as well. The list is endless for why D&G is a poor operator. Councils are certainly to blame though for some of the issues though with them not requesting things that a higher quality operator may have.
To summarise, I have said a lot previously as 'bare minimum' operators. D&G are a do nothing operator!


Yes. Based off my observations and a number of others who travel at different times to me.


100% councils are partly to blame too for not demanding higher quality buses and demanding certain things from operators but then again, given that 90% of the stuff is industry standard, why should the council have to take time to put conditions into contracts because one company. The issue is, D&G could become a better operator if they wanted to. It's just a complete unwillingness to improve. An alternative to them would be for councils to work with the other local operators more and not annoy the other ones just over the border such as giving an operator a decent new contract, letting them get a bus for it, then taking the contract off them to do a bus review (like Howards) or work to encourage new operators into the area. I've heard talk that some Manchester operators were looking at Cheshire East tenders given the manchester franchising. (for the avoidance of wider doubt, I am sorry I have no evidence as the person who told me didn't wish to appear on camera so I could record them saying it!)


There would be firms if councils worked with them. Cheshire East put all their eggs in one basket and D&G take advantage.


Centrebus Leicester isn't awful, it isn't the best either. It's moderate. Much better than D&G/Chaserider (and Select, another Peddle company). The best one that Peddle has his fingers in was Midland Classic. They weren't perfect but they were higher quality vehicles, decent website and they were quite well thought of locally. Most bus passengers in Cheshire wouldn't say that about D&G and nor would people in Cannock say that about Chaserider etc.



Find me the quote where I said that! You'll find that I said was 'They are one of the worst firms that I have come across' and I said that in post 2989. I've also not said that this is attributed to poor management by Julian Peddle. You slate me for not providing evidence of my experiences yet you're there making up quotes in a bid to defame me! Seems like it's you who is making up things!

I can not, and will not say that the issue is Julians management as I don't know how much involvement that he has with the exception that he does own parts of the businesses. Chaserider, D&G and Select are all quite poor operations. High Peak have their moments. They are alright, not perfect, not dismal) and Centrebus can vary by route. What I will say though is that if I owned a business which was in such a poor state as Chaserider, Select or D&G, I would be doing something about it to make them higher quality, or even bring them upto the same standard as 90% of the industry. Do minimum rather than do nothing approach.


How much of these closures though are down to Arrivas business model and how they judge viability etc. I am not saying all of these routes are goldmines but Arriva, at least in Cheshire, ignored local management, have provided older and older buses to the operation and generally it was unloved. The priority was Merseyside and Northwich just existed. It wasn't part of the rest of the network as since around 2017 I want to say, the only link to any other Arriva service not ran by Winsford or Macclesfield, was Chester on the 84. Various Arriva decisions over the years have killed patronage, plus poor council policy didn't help.

First focussing on their area is probably a good thing for them. To expand too much into Cheshire East would mean a lot of dead mileage or a new depot/outstation. Is it really worth it when the core routes were ran by Arriva and all that was left was tenders and that is one area where First tend not to do as well, tenders.
GHA while they had their faults, it would be interesting to see what they would be now if they were still operating. They made a lot of ballsy business moves which no one else would make. I think it's difficult to attibute their 'crash and burn' to Cheshire East which you are implying. Stagecoach won't compete commercially anymore and winning the 48, why not bid, if they win they win, if they don't win it, it's no difference. The opportunity hasn't arisen but adding to that, Cheshire East I don't think Stagecoach could thrive and don't forget that Stagecoach has already done Cheshire East with the Manchester division (I know they still do Cheshire East but the 42B/C are more Manchester routes which happen to serve Cheshire East)


Lack of competition. Other operators, if they bid, put in silly bids as they can't be bothered with the work and so D&G wins most of them by default. I'd say it's much easier to keep a business going for a number of years if you rely almost entirely on tenders which have low standards. What they have done right is just managing to run tenders for below the amount of funding which the council gives them. Very little commercial risk in just winning tenders constantly. Just because someone has been running for years, doesn't make them being very good, just means they are sticking to the very low standards which are set by the tenders. If we are going to base success off how long companies have been going, there's a lot of explaining to do.

In April 2022, someone did a Freedom of Information Request which shows that just from Cheshire East, D&G received £1.4m on tenders. Just on tenders and just Cheshire East. That figure grew in November 2022 though when they took the 19 from High Peak and it's about to grow again with the enlarged network as they will be being funded for the 37 and 38 evenings. Plus maybe the current 6E (which would be evening trips on the 12)


Shame it's only half hourly. I really think that it's a mistake not doing Crewe-Nantwich every 20 minutes. Sadly the most efficient way to do it is around schools and that means either a lot of dead mileage school holidays or a vastly different school day/holiday timetable.
I don't think people are here to 'defame' you as you've put it. This is a public forum and we're having a discussion. I wouidn't expect people to agree with everything that is said. You come across as passionate about public transport, and I feel passion is important as the industry faces some pretty challenging times. I don't know TheGrandWazoo's industry background but like me it's clear he has knowledge of how the industry works. I feel able to let some light in on 'how things work' thanks to 19 years of experience, none of which is wanted by the present day industry. Their loss. I just drive these days, much less aggravation. Am I missing out by being in the office - I'm pretty sure not. When I have the capital open to me I shall be able to acquire a few minibuses (of the sliding door Ford Transit variety) and scratch a living doing special needs school transport.

The one thing I shall never venture near is registered local bus services.... I salute people with the enthusiasm to do that work as it's approaching thankless. You seem surprised D&G are getting £1.5m from Cheshire East on tenders. I'm not. That's the business they're in. The work isn't handed to them on a plate, it's tendered for.

I can see from D&G's mobile friendly website (where I'm clicking less than four times for ANY information, so a big tick from grumpy middle aged me for something that's user friendly) that D&G seem very fond of de-minimis tenders. That's a service which isn't put out to tender, as it's below £25,000 per annum. Things like evenings and Sunday workings? They could just 'do the minimum' and provide a 7am-7pm service six days a week but they're looking to provide some level of service on these new routes, and they're also going out for midlife buses, which will presumably have 29 seats like much of their existing fleet.

Not new, but the first chunk of depreciation has been taken care of by the first operator of the bus. They'll be able to operate to a lower level of profit with things like this, unlike Arriva there won't be masters in Berlin who'll want money sent over. D&G have been in business since 1998, which suggests something about how right they'll have got things. You wouldn't still be in business if you weren't making money. It isn't in D&G's interests to offer these shoulder services alongside the main daytime service - drivers don't want to work evenings and Sundays. It'd be easier for them to resource a 5 day a week, 12 hour spreadover shift than to offer anything on a weekend. I guess that'd be easier to knock and would fit this 'they do the bare minimum' perception you have. Could you realistically see these routes being run with zero emission vehicles in 15 years time? I'd argue the capital cost of having the same sized buses would be enough to put an end to the services for good as the working life of the bus has been halved (unless someone comes up with battery recycling)

My methods of working are what you'd describe as old school. In an earlier post I described how you'd put a team of 6/8 people into the middle of a large city to find out how many people used the local bus network. That was a two week job, paid for by the customer, with train travel and hotels being calculated into the quote for the work. We weren't going to be given the ticket machine data, but even then I'd be suspicious of it (as I said in the earlier post, the best fiddle a driver can engage in is one where they take the fare from the customer but not issue a ticket). So I'd not even be trusting things like BusTimes or UK Buses for my base information given how easily it can be edited by users viewing the information. What if a bus isn't tracking because it's just been bought, or the base plate of the ticket machine reads for another vehicle (or is the Training machine having a little adventure away from novice drivers?!) Duff information in, duff information out.

I'd do what you've done and go look as well as making use of ticket machine data which will record the passengers on journeys, the stops at which they've boarded when the driver has issued a ticket. It won't inform my decisions totally, but it'll be a massive help. I'd want to know about those never ending traffic lights which blight a town and completely hammer the reliability of the bus network. I wouldn't want my drivers to have to speed around to make up time, I don't practice speedy driving myself so I'd be devising timetables which are operable and allow the driver to drive safely and have proper recovery time.

My old school methods would extend to school traffic too - for me that's a solid base of revenue for 190 days of the year and I can sell annual passes for use on the service. Those passes would pay for the main operational costs of the bus, the driver's wages, the fuel, the wear and tear etc. My timetable would take account of that revenue stream. It might be something that isn't clockface but it'll get the customers where they need to be.

I don't see any other operators besides D&G coming in to replace Arriva's services. So, whilst they might have their own unique issues, why not applaud them for going shopping for buses. recruiting drivers and trying to provide some sort of service by way of replacement? The alternatives would be no bus at all, and I'd argue that'd do nothing to help the cause of public transport in the area they're operating in if the end game was to put more cars onto the road.
 

TheGrandWazoo

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Cheshire East did award GHA new contracts that were due to start a few months before they collapsed. Most of them were contracts D&G had and D&G continued to operate them after the contract end dates. This was because GHA found they didn't have the resources to take on the additional services they'd just won contracts for! That should have set alarm bells ringing.



Roughly £2.59m turnover and £2.15m operating expenses. The figure I quoted was the post-tax profit.

Stevensons had £7.6m turnover in the same year and returned a £123,000 loss.

So if Arriva acquired an operator that had low profitability and a fleet requiring investment, it was definitely Stevensons!
GHA massively overextended itself with neither the financial wherewithal nor the internal processes and systems to manage a fleet over such a wide area. The public inquiry pointed out that as a factor in the maintenance failings.

The sale of Stevensons to British Bus (not Arriva) happened in 1994, and if you look at those results, you'd see the operating profit was consistent. It actually made a pre-tax profit of £1.6m - it was tax and a £1.2m dividend that made it a loss maker! Op profit was quite healthy as a %
 

M803UYA

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Stevensons had £7.6m turnover in the same year and returned a £123,000 loss.
I'd be interested in knowing how much of that turnover was from local bus operations. They ran extensive coaching operations alongside buses and at the time of sale were expanding into the West Midlands - which resulted in West Midlands Travel coming into Burton. Another option could have been for East Staffordshire's share to have been bought by Julian Peddle as it wasn't fully owned at the time of sale.

An expanding operation would have higher initial operating costs (buses bought, drivers recruited, depot sites opened) whilst the revenues from the operations wouldn't immediately come in. You'd want to look back over 4 to 5 years of accounts to see what trends were there. Another way you can depress profits is to buy new buses (reduces the tax payable, which most good accountants advise. Tax Avoidance, not evasion - the latter is illegal!)
 

northwichcat

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The sale of Stevensons to British Bus (not Arriva) happened in 1994, and if you look at those results, you'd see the operating profit was consistent. It actually made a pre-tax profit of £1.6m - it was tax and a £1.2m dividend that made it a loss maker! Op profit was quite healthy as a %

Ah OK. I'm sure the Stevensons name survived on new timetables after that, so I presumed it was later.

I'm aware it wasn't always Arriva but what was done under the old name still affects where depots are and which operators disappeared from the area.
 

Shauny

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Thanks for these.

Also I don't see the new 19/19A on the website, its just still on the Arriva Closure section. Could this mean that D&G want to vary that timetable?

Also, its probably just me but I find it funny that the 3 is named as a Macclesfield to Queen Victoria Street with the bus station and Queen Victoria Street being on the same road. But I am aware that filings aren't particularly the most presentable.
 

SeanM1997

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Thanks for these.

Also I don't see the new 19/19A on the website, its just still on the Arriva Closure section. Could this mean that D&G want to vary that timetable?
I suspect 19/19A is not on the front page as is 2 route numbers serving 1 compared to the existing... could mean more alterations than just an existing route update or 1 number upgrade
 

TheGrandWazoo

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I'd be interested in knowing how much of that turnover was from local bus operations. They ran extensive coaching operations alongside buses and at the time of sale were expanding into the West Midlands - which resulted in West Midlands Travel coming into Burton. Another option could have been for East Staffordshire's share to have been bought by Julian Peddle as it wasn't fully owned at the time of sale.

An expanding operation would have higher initial operating costs (buses bought, drivers recruited, depot sites opened) whilst the revenues from the operations wouldn't immediately come in. You'd want to look back over 4 to 5 years of accounts to see what trends were there. Another way you can depress profits is to buy new buses (reduces the tax payable, which most good accountants advise. Tax Avoidance, not evasion - the latter is illegal!)
They had Viking Travel (I think) in Swad but the majority of the revenue came from local bus services. However, Stevos had begun to upset West Midlands Travel and hence the incursion into Burton though that was soon resolved (but not before damaging Stevensons)

IIRC, the cost of buying out East Staffs District Council was prohibitive and it was this that precipitated the sale to British Bus.

Ah OK. I'm sure the Stevensons name survived on new timetables after that, so I presumed it was later.

I'm aware it wasn't always Arriva but what was done under the old name still affects where depots are and which operators disappeared from the area.
The Stevensons name was retained, though it was largely just part of Midland Red North under British Bus (and adopted the same yellow livery with red and white trim), but retained its legal identity. Once BB was bought out by Cowie, it was subsequently rebranded to Arriva.
 

Simon75

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(Apologies as going slightly of topic)
To clarify several posts .. Select Buses is owed by B P Travel Ltd (Ben Brosn the owner). Julian Peddle is just a small shareholder
 

markymark2000

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Moreover, I was replying to @LOL The Irony's statement that they were the worst company in the world, and I said they'd obviously never tried Banga or Trustybus.
It was quoted with my post, not LOL The Irony's post and was commented as part of a paragraph aimed at my post.

There are some decent routes there in the 84 and the 31/37. Stagecoach could've looked to expand into Cheshire more than just with the 84. They clearly think running out from Waverton to Crewe but don't believe it's worth the effort to look further.
31/37 are too far for Stagecoach to normally go. Given the 31/37 interwork, either they had to both be taken or they had to have a lot of layover. The combined PVR of the 31/37 is 6. That's a lot of buses to commit to an area which at their closest points are 17 miles away from the depot. You'd need to set up an outstation over there and I don't think that is feasible to do, certainly not while Stagecoach are going around closing outstations, they aren't going to open a new one. Either that or you'd need a lot of additional passengers to help pay for the shunt cars needed to get drivers to/from their buses.

I don't know how you feel I implied CEC had any role in GHA's failure. It was the owners who were responsible as the public enquiry so definitively showed.
No no, I didn't mean Cheshire East Council, I meant literally Cheshire East as in the borough and the network which they ran.
The only part that the council would have played in some of the downfall is the same as what is happening now, the council doesn't like to promote them and prefer people in cars. The original comment though did not mean the council.

If you're demanding higher quality buses, then that will be reflected in higher tender prices. Given that CEC (and CEW) aren't known for their largesse in funding bus services, then I doubt they'll be funds to do that without adversely affecting overall provision.
The Streetlites are decent vehicles, not stupidly high spec but of a decent quality and seem looked after. Their E200s on the other hand seem really poor. The Tyrers Versas aren't awful but could do with an interior spruce up, they seem a bit tired and worn inside.

More realistically is that we hope D&G can make a decent fist of the 31/37 and 38 and they'll be able to justify new or near new vehicles.
Depends on how it's managed. If it's anything like Chaserider, it will be ran with Solos by week 3. If it's anything like the rest of D&Gs Crewe operation, it will be Solos and E200s after a few months. That's exactly what happened with the 38 when they started it. Ran with decent buses, locals thought 'ooh, maybe D&G have gotten their act together' then it got quickly downgraded and slowly solos started running on it. The 82 and 88/89 was the same. It starts to look good but then slowly drops in quality until you reach the 56 plate solo on the core interurban route. Unlike other firms, D&G doesn't really investing to get more passengers, it just 'just plod on as people have no choice to use us whether we put a horse and cart on or a 73 plate E200MMC'.

Perhaps when talking to your source, did Deep Throat reveal why these Manchester operators who were looking at Cheshire East tenders either a) were unsuccessful or b) elected not to tender?
They only started looking as part of the Arriva Winsford collapse. Of which, as far as we can see, no tender has gone out for Macclesfield work. It was all taken on commercially or making adjustments to existing tenders. If other work comes up, they will take another look.

PS - Midland Classic had a minor shareholding from JP though it was James Boddice's firm. Select also has a JP shareholding but clearly much greater links to that and D&G/Chaserider.
I stand by and repeat my point that Midland Classic is the best operator that JP had his finger in. However small of a shareholding, he was a part of the firm.

Both GHA and Arriva bought a number of the smaller operators, so with GHA collapsing and Arriva withdrawing there's not many left behind. Some of the small ones remaining are more likely to just stick to picking up school and college contracts Arriva are returning, rather than taking on service work. While some of the coach hire companies that did service work in the past, seem to be sticking to just coach hire again now.
With coach drivers still having a shortage at many firms, it's probably easier for them to focus on that work. Given the quality of some of the Cheshire East independents too, their vehicles aren't the best. They are quite similar to Arrowebrook in Chester which closed down recently, any route would work between schools (which none of the Arriva routes did, they were all routes which ran all day with no gap for schools). The buses they run too are older buses which wouldn't be well received by the public if ran on local services.

But if a half hourly service requires 2 buses, adding another bus increases the costs by 50% in terms of a driver and running cost of the vehicle. If they're not going to see that leading to increased revenue at the farebox, then it makes precisely no sense to do so. It's a simple, commercial decision.
Half hourly requires 1 bus on the hourly shorts plus 3 buses on the hourly end to end trips. It would be an additional 1 bus to make it every 20 minutes Nantwich-Crewe (5 buses in all. Equating to the same resources that Arriva throw at it). I am not suggesting they put the 84 on more frequently than now, It would be the same timetable as current when the 84 is viable. Arriva just can't justify keeping the 84 running and to move it to another depot would mean too much effort and additional costs (such as Chester depot would be cost prohibitive) would be viable at every 20 minutes and as I say, I hope that they realise that in time and increase the frequency before the route loses too many passengers with the bus being less convenient. Only time will tell on that though.


Your tedious criticism is based solely upon your own opinion and nothing factual. That much is clear from reading your posts in this thread. Leave running buses to people who know how to do so.
Sorry, I forgot my opinion and experiences aren't valid on this forum.

No one, for nor against, can give evidence as they don't have the stats but as individuals, we do have experiences where we can judge trends. What evidence can be provided of a bus cancellation since if you're left at the side of the road by a no show, that is just your experience, you have no evidence to prove it. Take a photo people will say you have changed the timestamp and tracking - as we know that isn't always correct. There is no way that you can prove it. Nor if I kept a log of all passenger numbers, you lot would all say I made up the numbers. I could say the sky is blue and you would all say I am speculating and it's my opinion. You just don't like me and my opinions or experiences because it doesn't add up to your ideology that D&G do no wrong and are doing the best they can in their situation. I speak up about dismal bus operators and the poor things which happen in the industry and you lot prefer to cheerlead and fanboy/fangirl/fanthem over buses. I make no apologies for doing so and I will continue to do it. I praise operators where they do good, criticise when they do poorly.

As for your last point. None of you know my experience. Just because I choose not to share it on a public forum, doesn't mean I have no experience. Funny isn't it that you claim I make baseless assumptions and yet you all jump to the conclusion that I have no experience simply because I will call out the wrongdoings of the industry rather than sit back and put up with the shoddy services being provided by a number of bus operators. Maybe if you don't like my comments, you should scroll past!


I don't think people are here to 'defame' you as you've put it. This is a public forum and we're having a discussion. I wouidn't expect people to agree with everything that is said. You come across as passionate about public transport, and I feel passion is important as the industry faces some pretty challenging times. I don't know TheGrandWazoo's industry background but like me it's clear he has knowledge of how the industry works. I feel able to let some light in on 'how things work' thanks to 19 years of experience, none of which is wanted by the present day industry. Their loss. I just drive these days, much less aggravation. Am I missing out by being in the office - I'm pretty sure not. When I have the capital open to me I shall be able to acquire a few minibuses (of the sliding door Ford Transit variety) and scratch a living doing special needs school transport.
The 'defame' comment wasn't aimed at yourself as you have been fair. It was specifically in reply to TGW and it seems they misquoted as it was aimed at someone else.

You seem surprised D&G are getting £1.5m from Cheshire East on tenders. I'm not. That's the business they're in. The work isn't handed to them on a plate, it's tendered for.
I gave them figures just to highlight the amount they get from one council for tenders. It's easy to run a business where you get pumped with a huge amount of public money and don't take many commercial risks. As for them tendering, I agree they tender but given the lack of viable competition, the work is kind of given to them. Little Gem only got the 391/392 as Cheshire East begged them to bid else that would have been D&G. Congleton Circulars I presume Hollinshead must have put in the best bid. Either that or Cheshire East couldn't give another all day contract to D&G. Arriva only has/had the evening tenders.

I can see from D&G's mobile friendly website (where I'm clicking less than four times for ANY information, so a big tick from grumpy middle aged me for something that's user friendly) that D&G seem very fond of de-minimis tenders. That's a service which isn't put out to tender, as it's below £25,000 per annum. Things like evenings and Sunday workings? They could just 'do the minimum' and provide a 7am-7pm service six days a week but they're looking to provide some level of service on these new routes, and they're also going out for midlife buses, which will presumably have 29 seats like much of their existing fleet.
It is somewhat easy to get information but not very appealing.

Your comment on D&G de-minims tenders, right now (pre April 2023 expansion), they don't seem to have them in Cheshire. In Cheshire, they run 24 routes available to the public. Of which, the 8, 12, 82 and 85 are commercial. The 94 may be commercial, I am not sure. Everything else is 100% funded in some way (Whether that be school, tendered or Handforth free bus). I can't find any note from Cheshire West or Cheshire East about them providing deminims funding to D&G.

As for 'do the minimum' with the new network, Arriva didn't run much after 7pm anyway other than the 84 commercially, the X31, 37 and 38 evenings are tendered. D&G, to their credit, did register a like for like timetable on the 31, 37 and 38 which I do commend them on and I have previously commended D&G on rerouting the 31 and 37 to serve parts of Winsford which I think will make a big difference to Winsford residents. The rest of the network isn't as good though but I appreciate that they have to use their resources to cover the very core routes over the busiest times and so it's difficult to cricitise them too much for that. The only thing that I do think they should do is easy quick wins such as extending the morning and evening 82s to cover Rudheath to provide a better service there at minimal cost (Minimal cost in comparison to a full takeover of services. The cost being around 15 minutes extra on a driver duty to cover Rudheath then return to the depot). Mon-Fri Rudheath will finish 80 minutes earlier but the same start time (reduced frequency for much of the day though). Saturdays though, the operational hours drop from 06:00-20:00 down to 08:30-17:30. That is a huge drop and for anyone who works earlier on Saturdays, tough luck, no travel for you. At low cost and without extra buses, you could provide a better service.

Not new, but the first chunk of depreciation has been taken care of by the first operator of the bus. They'll be able to operate to a lower level of profit with things like this, unlike Arriva there won't be masters in Berlin who'll want money sent over. D&G have been in business since 1998, which suggests something about how right they'll have got things. You wouldn't still be in business if you weren't making money. It isn't in D&G's interests to offer these shoulder services alongside the main daytime service - drivers don't want to work evenings and Sundays. It'd be easier for them to resource a 5 day a week, 12 hour spreadover shift than to offer anything on a weekend. I guess that'd be easier to knock and would fit this 'they do the bare minimum' perception you have. Could you realistically see these routes being run with zero emission vehicles in 15 years time? I'd argue the capital cost of having the same sized buses would be enough to put an end to the services for good as the working life of the bus has been halved (unless someone comes up with battery recycling)
I certainly am not campaigning for D&G to start running zero emission buses. Just vehicles with a small bit of comfort, in a reasonable state of repair, and actually look and feel good to be on. A number of firms manage to do that with their vehicles but D&G seem to be unable to do this despite having the same buses. There is just no love, no care and no intent on growing patronage, they just expect people to use the buses because they are there or for the majority of routes, they don't care as they get paid the same amount anyway. They are far from the only company doing things this way but all it does it push the idea that they don't want

I'd want to know about those never ending traffic lights which blight a town and completely hammer the reliability of the bus network. I wouldn't want my drivers to have to speed around to make up time, I don't practice speedy driving myself so I'd be devising timetables which are operable and allow the driver to drive safely and have proper recovery time.
D&G do timetables where they look at what is a normal travel time and then increase that by around 30% for padding. Doesn't matter if buses are always early and have to sit waiting, that doesn't matter, they'd rather people be sat around than on the move. The 82 has common points where unless the driver is really slow or it's extremely bad traffic, the bus will always sit and wait time. From Northwich, it's Hartford, Kelsall. From Chester it's Vicars Cross. The 88 is quite bad as well at Hale Barns and Wilmslow but D&G insist on having the slowest journey times in the north west. There has to be balance between reliability and fast journey times. Go too far either way, you will upset people. Whether that be upset knowing that your journey could be 15% quicker if padding was removed from the timetable, or upset that the bus is always late. It takes time and skill to master it and then temporary roadworks get thrown up haha. You'll never win but D&G take it to an extreme and refuse to adapt. They use some drivers going stupidly slow (to save them sitting around everywhere) as justification taht

My old school methods would extend to school traffic too - for me that's a solid base of revenue for 190 days of the year and I can sell annual passes for use on the service. Those passes would pay for the main operational costs of the bus, the driver's wages, the fuel, the wear and tear etc. My timetable would take account of that revenue stream. It might be something that isn't clockface but it'll get the customers where they need to be.
That way of working would work well for Cheshire Easts independents. D&G could struggle slightly with that approach though as their vehicles are smaller and you don't get many solos or mini E200s going to do the school run these days and to adjust vehicle workings means larger buses on routes which don't need it and smaller buses on routes which need more capacity. This already happens on the Handforth Dean free buses as they benefit from a full length, Streetlite due to the fact this bus works with the John Dene College run. This is one of the downfalls of Cheshire East though, they keep schools and service separate. I think a good number of schools are commercial too in Cheshire East and so D&G leave schools to the other firms who only do schools and they focus on local service. Albeit, they have lost a revenue stream because the school kids go on dedicated services.

I don't see any other operators besides D&G coming in to replace Arriva's services. So, whilst they might have their own unique issues, why not applaud them for going shopping for buses. recruiting drivers and trying to provide some sort of service by way of replacement? The alternatives would be no bus at all, and I'd argue that'd do nothing to help the cause of public transport in the area they're operating in if the end game was to put more cars onto the road.
I think it's good to see them taking on the work and I hope it can be made a success but I've seen D&G take on enough routes over time to see that unless they change their ways, this expansion will not go well. We could look at the 82 for example where it started good with route branded buses and leaflets and a bit of promotion and now it's treated no differently to the Handforth Dean free bus. Just no love for the routes and no care to encourage people onboard. You could ask them 'why should I use your bus rather than drive' and they wouldn't have a clue how to reply or would reply 'We don't mind, make your own choice'. It's that sort of firm. Instead they should be saying 'Because we are better, comfier' and other marketing stuff which sounds good (this is an example before people jump on it).
 

TheGrandWazoo

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It was quoted with my post, not LOL The Irony's post and was commented as part of a paragraph aimed at my post.
Let's get the chronology and context absolutely right. I said to @LOL The Irony and you responded

Absolutely. Clearly someone who has never travelled on Banga Travel in the West Midlands, or Trustybus (and its other incarnations) in Essex. D&G/Chaserider are not great but the world's worst bus operator.... er, no!
markymark2000:You've not travelled on Chaserider clearly (For those who don't know D&G own Chaserider and that is how it becomes relevant to this discussion). Far worse than the dodgy West Mids cowboy firms.
You're implicitly agreeing with his assertion? Or are you agreeing with me that D&G/Chaserider isn't the worst bus company in the world?

In any case, you haven't been defamed, and given your record in slating people, I'm surprised you have taken such offence. I notice that whilst you've been fulsome in your rebuttals (to me and others) this morning, you've neglected to answer the wider question I posed viz:

Have you run a bus company? Been an O license holder or responsible for legal compliance? Been commercially responsible, both in terms of trading (P&L) or strategically (creation of business cases)?

31/37 are too far for Stagecoach to normally go. Given the 31/37 interwork, either they had to both be taken or they had to have a lot of layover. The combined PVR of the 31/37 is 6. That's a lot of buses to commit to an area which at their closest points are 17 miles away from the depot. You'd need to set up an outstation over there and I don't think that is feasible to do, certainly not while Stagecoach are going around closing outstations, they aren't going to open a new one. Either that or you'd need a lot of additional passengers to help pay for the shunt cars needed to get drivers to/from their buses.
That's the entire point. They could have set up an outstation but whilst there's a few good routes, Stagecoach is clearly happy to simply take the 84. Warrington aren't going into Northwich and aside from First tacking a Crewe local onto the 3, no one else is rushing in. Same with these "Manchester based" operators you alluded to - too far away, too little return, and at a time of continuing driver shortages, not worth the hassle.

I stand by and repeat my point that Midland Classic is the best operator that JP had his finger in. However small of a shareholding, he was a part of the firm.
Well, I agree with you and Midland Classic was a very good operator. However, Peddle shareholding and influence was a lot smaller than in respect of Midland Classic than in relation to D&G, Select, Centrebus, High Peak, Chaserider. It was very much James Boddice's gig rather than Peddle (or David Reeves for that matter).

The Streetlites are decent vehicles, not stupidly high spec but of a decent quality and seem looked after. Their E200s on the other hand seem really poor. The Tyrers Versas aren't awful but could do with an interior spruce up, they seem a bit tired and worn inside.
The financial realities are that for some of these routes, they are simply not going to be able to sustain much more than some middle-aged Solos or e200s. More modern vehicles = more depreciation and more on the balance sheet. In respect of tendered services, that will be reflected in prices submitted and place a greater strain on the council budget (and they aren't known for their largesse).

You mention the 82 as a case in point. I remember when Arriva first pulled it (more than 15 years ago?) and it passed to GHA who used a mix of Cadets and Darts on there as well as iffy schools deckers and even Solos. Hardly a pot of gold - can't recall if it's fully commercial or tendered but either which way, it is never going to justify much more than it has now... some slightly more than mid-life secondhand lightweight singles.


Again, going back to what has or hasn't been said. You've made assertions along the lines that no one can dare criticise their pet operator in D&G. Sorry, but just not seen anything that corroborates that view. The views seem to be that people recognise that they aren't the best operator in the world, but they're not the worst either. In mid Cheshire, there are relatively few strong routes; quite a lot is fairly marginal and that D&G, by dint of their existing local operations, is the one operator that has the geographical means, other resources, and appetite, to take on what Arriva is discarding.

The best case scenario is that D&G can fashion a decent operation with the few decent routes (31/37 and 38) providing the bedrock of a fleet renewal policy.
 
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SeanM1997

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Thanks for these.

Also I don't see the new 19/19A on the website, its just still on the Arriva Closure section. Could this mean that D&G want to vary that timetable?

Also, its probably just me but I find it funny that the 3 is named as a Macclesfield to Queen Victoria Street with the bus station and Queen Victoria Street being on the same road. But I am aware that filings aren't particularly the most presentable.
They've updated this now on the D&G website

 

GusB

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I think it's time that we knocked this lengthy discussion about D&G on the head. It's getting to be a bit like War and Peace and some concerns have been raised that this is no longer a news thread as such. If anyone has an issue with one particular operator, it would be best to raise it in a separate thread.

Please also remember to avoid using terms such as CEC, JP, TC etc. without defining what they actually mean; not everyone who reads the forum will be local to the area or familiar with industry terms and personalities.

Finally, remember that when referring to external sources you must post the source (publication name, web address etc.) and a suitable quote from that source, along with any comment you may have to make.
 

RELL6L

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Stagecoach have published their full 84 Crewe - Chester timetable:

Buses operate hourly Monday-Saturday between Crewe and Chester, hourly Monday-Saturday between Crewe and Nantwich, and every 90 minutes Sundays & Bank Holidays between Crewe and Chester
Excellent, much better to have a regular 30-minute service between Crewe and Nantwich. Looks like one bus sent down in the morning and staying there all day. I wonder if the driver's relief will be provided by one of the school journeys to Tarporpley?
 
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