AB333
New Member
How would you write an email to TIL, to ask for an out-of-court settlement?
My sister was caught with a childs ticket instead of an adult ticket. Only saving around £1.50, which was stupid and she agrees. She pays for tickets that are like ten times more expensive, all the time. She's a full time healthcare student, so a conviction would jeopardise her career greatly.
Their emails and letters (she received 1 letter from chiltern railways and an email from TIL) haven't mentioned a settlement at all. Only said in the TIL email "If convicted the maximum penalty for this offence is a fine of up to £1000 and or three months in prison (albeit unlikely for a first offence)". They say that she owes an amount over £3,000, as they have found several cases (although I don't think their maths is correct). Shes's already sent an email saying what happened, that she is very sorry and regrets her decisions, also that she has learnt her lesson and hasn't done it since (which is true and they can see on the trainline app).
She wants to include in the letter that she is a full time uni student going into healthcare, and the effect a conviction would have on her career. She suffers from anxiety issues and so I'm trying to handle this for her. I'm really concerned for her and her mental health, I know she regrets it and wants to pay what she owes, as she has definitely learnt her lesson. Any advice would be greatly appreciated, thank you.
My sister was caught with a childs ticket instead of an adult ticket. Only saving around £1.50, which was stupid and she agrees. She pays for tickets that are like ten times more expensive, all the time. She's a full time healthcare student, so a conviction would jeopardise her career greatly.
Their emails and letters (she received 1 letter from chiltern railways and an email from TIL) haven't mentioned a settlement at all. Only said in the TIL email "If convicted the maximum penalty for this offence is a fine of up to £1000 and or three months in prison (albeit unlikely for a first offence)". They say that she owes an amount over £3,000, as they have found several cases (although I don't think their maths is correct). Shes's already sent an email saying what happened, that she is very sorry and regrets her decisions, also that she has learnt her lesson and hasn't done it since (which is true and they can see on the trainline app).
She wants to include in the letter that she is a full time uni student going into healthcare, and the effect a conviction would have on her career. She suffers from anxiety issues and so I'm trying to handle this for her. I'm really concerned for her and her mental health, I know she regrets it and wants to pay what she owes, as she has definitely learnt her lesson. Any advice would be greatly appreciated, thank you.