randyrippley
Established Member
- Joined
- 21 Feb 2016
- Messages
- 5,151
I boarded 195121 tonight at Preston, it was working the Barrow train leaving Preston ~19.35
Queue of 15-20 people trying to get off at door A1/A2. The hustle alarm went off as the fourth person exited, with the door shutting almost immediately trapping someone. Pressing the external door button managed to reopen the door, only for it to happen a second time after another three or four had exited. So I had to reopen the door again, this time holding it open until everyone was off safely. The risk of entrapment, or tripping and falling was high. Not helped by platform 3 being a low platform with a gap of well over a foot.
If that's typical of how these trains work, they're a serious accident waiting to happen.
Who triggers the door closure - the guard or is it automatic? I was standing waiting by the door to board during the whole fiasco, so there's no way anyone can claim it "looked clear".
What was also evident was that reopening the doors wasn't intuitive - not one of those trying to exit understood what was happening or tried to reopen the doors
Queue of 15-20 people trying to get off at door A1/A2. The hustle alarm went off as the fourth person exited, with the door shutting almost immediately trapping someone. Pressing the external door button managed to reopen the door, only for it to happen a second time after another three or four had exited. So I had to reopen the door again, this time holding it open until everyone was off safely. The risk of entrapment, or tripping and falling was high. Not helped by platform 3 being a low platform with a gap of well over a foot.
If that's typical of how these trains work, they're a serious accident waiting to happen.
Who triggers the door closure - the guard or is it automatic? I was standing waiting by the door to board during the whole fiasco, so there's no way anyone can claim it "looked clear".
What was also evident was that reopening the doors wasn't intuitive - not one of those trying to exit understood what was happening or tried to reopen the doors