It's been a while since I had a Cotswolds railcard, as my Network Goldcard works for the same route, but the other half has hit a problem today with hers...
Based on past use, the the National Rail enquiries website description, it's valid for
The Cotswold Line Railcard gives the holder a 34% discount from Off Peak Single and Return tickets, and Anytime Day tickets on the route between Worcester Foregate Street & Oxford inclusive.
However, the staff at Oxford today claimed it's only valid on day returns whether Anytime or Off-Peak. Looking at brfares that seems to match, but that's not what I'd expect...
Have GWR recently tightened up the rules for the Cotswolds Line Railcard and off-peak (period) returns? And/or did they do it knowingly, or is this a mistake?
Based on past use, the the National Rail enquiries website description, it's valid for
The Cotswold Line Railcard gives the holder a 34% discount from Off Peak Single and Return tickets, and Anytime Day tickets on the route between Worcester Foregate Street & Oxford inclusive.
However, the staff at Oxford today claimed it's only valid on day returns whether Anytime or Off-Peak. Looking at brfares that seems to match, but that's not what I'd expect...
Have GWR recently tightened up the rules for the Cotswolds Line Railcard and off-peak (period) returns? And/or did they do it knowingly, or is this a mistake?