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CrossCountry's Driver Shortage

dk1

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Extending route knowledge from Cheltenham Spa to Birmingham New Street isn't the biggest leap. And depending on what stock is proposed (on a Sunday, I imagine the 5 units required could be sourced from TfW) there wouldn't necessarily be much of a cost for that, either.
Interesting i agree but again, any traincrew route learning does not come cheap. Union agreement on such changes takes time and they will not agree to minimum numbers signing any particular route. It’s often all or nothing. Such things are so deeply routed now it’s so hard to find a break through.
 
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4COR

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If the new tax year is the solution (as per above), when will it suddenly kick in?
 

father_jack

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GWR didn't cover themselves in glory in the Gloucester area yesterday either. Mostly driver shortages too with Worcesters, Swindon shuttles and a throughout Paddington affected.

(Link is to realtimetrains.co.uk "all day" list, can't use quote tags practically, sorry).
 

Krokodil

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How would that work? Manchester to Wales services don’t operate via Birmingham.
I think that he means that instead of hourly Carmarthen (or beyond) to Manchester and hourly Cardiff to Birmingham, you would have two hourly each of Carmarthen to Manchester, Carmarthen to Birmingham, Cardiff to Manchester and Cardiff to Birmingham. Which does have some merit, the existing frequencies on the local journeys are all maintained (two-hourly Cardiff to Manchester has been happening anyway) and Birmingham gains a through service to Swansea (at the expense of Nottingham's Cardiff service).

Interesting i agree but again, any traincrew route learning does not come cheap. Union agreement on such changes takes time and they will not agree to minimum numbers signing any particular route. It’s often all or nothing. Such things are so deeply routed now it’s so hard to find a break through.
It might be possible just for one link to sign it. Not all links at Cardiff Mainline sign all routes - for that matter I believe that even at a smaller depot like Carmarthen there are differences in route knowledge between links.

If crews still signed Birmingham-Stafford-Crewe it would provide much more flexibility for diversions when the Marches is up the wall. Sadly some numpty a few years ago decided that diversionary route knowledge is a needless extravagance. It took a matter of days after the cuts took effect for a signaller to ring up and say "do you sign Bescot?" only for the answer to be "sorry, not any more".
 

Bald Rick

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I think it would be better if the local Notts-Birmingham and Birmingham-Leicester services were passed over to EMR, along with some of the 170s that are used to operate them.

How would that help?

It would be the same drivers, on the same terms and conditions, driving the same trains, but in a different colour jacket.
 

class 9

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I think it would be better if the local Notts-Birmingham and Birmingham-Leicester services were passed over to EMR, along with some of the 170s that are used to operate them.
How are EMR going miraculously sort the train crew shortages?
 

185

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XC also had a number of cancellations yesterday (Monday) due to no train managers, with other TOCs being left to sort the mess out.
 

Bikeman78

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Presumably why XC bussed around a Wolves to Stafford block this last weekend?
Back in loco days, they diverted the trains via Nuneaton, with a run round or loco change there. It happened right up to the end of class 47 haulage. It ought to be easier with units.
 

Ferret

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It seems clear the DfT are quite happy for CrossCountry to save cash by just running the bare bones. There are clearly savings that could be made within the management structure too, but perhaps nobody has mentioned to DfT that there’s a plethora of ludicrous job titles created and approved by Tom Joyner who don’t seem to contribute much.

At the end of my time there, there were a bunch of “Business Improvement Managers”. Has anyone seen many tangible improvements to the CrossCountry in the last 5 years? And there’s far worse job titles than that…

In a sensible world; there’d be a clear out, and a relentless focus on the front line. But even then, problems remain. It’s a financial basket case, and if it were a truly private operation, would have gone bankrupt long before now.

And so, it limps on from crisis to crisis, and not much will change until it is brought under the DfT, not that this is going to yield an immediate turnaround. Perhaps it might be best to get that pain out of the way now, invest in new trains, and continue with the recruitment that they have started to sort out the ageing demographic profile that Andy Cooper lumbered them with.
 

43055

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Is Driver shortage one of the reasons that XC is pulling the Plymouth-Penzance section on the Aberdeen-Penzance route thus no longer having the longest rail journey in the UK?
Don't think so. The Penzance extensions are just being re-timed so one is in the morning with the other late afternoon and will take the path of existing GWR services.
 

Zerothebrake!

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No Voyagers on Long Rock depot from the end of the current timetable - Plymouth Drivers are not getting a route refresher turn or will be going back to Paignton & Goodrington.
 

Bungle

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Back in loco days, they diverted the trains via Nuneaton, with a run round or loco change there. It happened right up to the end of class 47 haulage. It ought to be easier with units.
I’m sure they have done this ad-hoc very occasionally in much more recent times, when there have been problems between Stafford and Wolverhampton.

Doing it as a one-off in times of severe disruption to keep the show on the road is presumably different to timetabling it for an entire weekend, though. Maybe they don’t have enough drivers/TMs qualified on it, or paths are an issue, or something else, and when known in advance it’s just much more straightforward to bus round it. Probably not much slower either, if a little less convenient with more changes of train/bus.
 

GoneSouth

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Is Driver shortage one of the reasons that XC is pulling the Plymouth-Penzance section on the Aberdeen-Penzance route thus no longer having the longest rail journey in the UK?

Don't think so. The Penzance extensions are just being re-timed so one is in the morning with the other late afternoon and will take the path of existing GWR services.
That sounds interesting. Pre voyager XC always ran a service from the north east that arrived in Cornwall late afternoon, far more useful for tourists than arriving at 2200 after everywhere to get some food has closed and trying to navigate to find your hotel.

I guess the trade off is a reduction in the number of services they are going to offer to Cornwall?
 

Krokodil

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No drivers then no go. What other arrangements would be possible?
Offering a decent signing-on bonus with plenty of notice, just like my lot did when Christmas fell very close to a Sunday. May need authorisation from Whitehall though.
 

dk1

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Offering a decent signing-on bonus with plenty of notice, just like my lot did when Christmas fell very close to a Sunday. May need authorisation from Whitehall though.
When you say plenty of notice are you talking about drivers giving notice? Wouldn’t that mean a huge change to their T&Cs?

Also given the fact the drivers don’t want the extra money for working Sunday does indicate that another financial incentive may not work either.
 
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TravelDream

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Yes, absolutely shocking 'service' on CrossCountry today.

I note they have changed their usual notice of ''Passengers with advance or 'XC only' tickets may travel using the two CrossCountry services operating before and after this service at no additional cost without changing your original ticket. Passengers with flexible tickets may also have other journey options using other operators services'' to this on the Nottingham-Cardiff route ''Passengers should travel on the next available CrossCountry, EMR, GWR or TfW services.''

At least it's more realistic!
 

deepthought

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29 Dec 2016
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Yes, absolutely shocking 'service' on CrossCountry today.

I note they have changed their usual notice of ''Passengers with advance or 'XC only' tickets may travel using the two CrossCountry services operating before and after this service at no additional cost without changing your original ticket. Passengers with flexible tickets may also have other journey options using other operators services'' to this on the Nottingham-Cardiff route ''Passengers should travel on the next available CrossCountry, EMR, GWR or TfW services.''

At least it's more realistic!
Not helped today with problems with the bridge between Cardiff Central and Queen Street. GWR seem to have given up with trains terminating at Bristol TM. Not a good day to travel to south Wales.
 

Meyrick

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Well done to Avanti.

Oddly though 1T01 is showing as class 390 - 56mph max :s
It’s just a timing selection. The actual times represent PS speed. It was done rather last minute as VSTP’s on Friday and Saturday.
 

Krokodil

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When you say plenty of notice are you talking about drivers giving notice? Wouldn’t that mean a huge change to their T&Cs?
No, I mean the operator sending out a notice at least a month ahead to the effect of "Any staff booking on for duty on Sunday 20th will earn a bonus of £x in addition to their usual Sunday payment.

It's worked for my lot when the 24th/27th/31st of December have fallen on Sundays.

Also given the fact the drivers don’t want the extra money for working Sunday does indicate that another financial incentive may not work either.
Everyone has their price. The more you increase the offer, the more people you will tempt.
 

dk1

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No, I mean the operator sending out a notice at least a month ahead to the effect of "Any staff booking on for duty on Sunday 20th will earn a bonus of £x in addition to their usual Sunday payment.

It's worked for my lot when the 24th/27th/31st of December have fallen on Sundays.

Everyone has their price. The more you increase the offer, the more people you will tempt.
We get a Sunday availability payment and have just gone from time & a quarter to time and three quarters too thanks to an excellent agreement wits ASLEF. Ironically though we never have a problem covering this day at most of our depots and have committed Sundays as part of our contract so this sudden increase was surprising yet welcome.

It’s just a timing selection. The actual times represent PS speed. It was done rather last minute as VSTP’s on Friday and Saturday.
Thanks :)
 

whoosh

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Offering a decent signing-on bonus with plenty of notice, just like my lot did when Christmas fell very close to a Sunday. May need authorisation from Whitehall though.
Why do that now though? Why not wait until XC falls under GBR and then - "Look how much better things are! Look at the improvement bringing these train companies under state control has made!"

Had they won the election, the Conservatives would've waited until GBR established itself too before allowing things to improve, and then sung about how it's plans to sort out the industry had worked, as well.

Call me a cynic.
 

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