I was wondering if I have a leg to stand on with prior examples if possible. I could email and they reject again even if there's precedent. Googling didn't bring up any real answers nor does looking at T&Cs I've found so I would like some solid base to argue from.
With excess fares added to an advance is it only the original advance that's liable for delay repay? Or just the excess? or both together given that was the total paid? Someone must have experienced it.