KH0312
New Member
I was travelling from Birchwood to Manchester Picadilly. I didn't have my card on me and my contactless wasn't work on my phone so I'm stuck with the Trainline app at this moment in time. I had forgotten to buy a ticket as I was in quite a bit of a rush due to personal family issues so it was a last minute thing, and the train had arrived. Once I arrived at Urmstom, I remembered I had to buy my ticket but the trainline app wasn't showing any avaliable tickets from Birchwood to Manchester. It was just blank. I started having a panic attack due to the stress of the situation of not being able to buy a ticket. When I arrived at Picadilly, I tried every station and the only ones that appeared were for Trafford Park. I stupidly bought that ticket and tried to pass with it only to be stopped due to it being a ticket for the next day. When I was being questioned regarding the matters of it, I was panicking hard and misheard the inspector's question, which most likely was, "Where did you board from?" But I misheard it as, what station did you remember to buy your ticket from so I accidentally said Urmston. I checked the receipt he gave me which says the prosecutions unit want to hear my version of events, and it says I boarded from Urmston.
I am feel incredibly ashamed and stupid for the whole situation, as I know I should've just spoken to a staff member but I genuinely thought they'd take it the wrong way and I'd get into trouble with it, hence why I had an anxiety attack during the whole situation. I haven't been sent a letter yet, but should I write to them saying that the receipt information is wrong due to my own error or will that make things worse for me? A satisfactory outcome for this would be to receive an out of court settlement.
Edited out irrelevant information.
I am feel incredibly ashamed and stupid for the whole situation, as I know I should've just spoken to a staff member but I genuinely thought they'd take it the wrong way and I'd get into trouble with it, hence why I had an anxiety attack during the whole situation. I haven't been sent a letter yet, but should I write to them saying that the receipt information is wrong due to my own error or will that make things worse for me? A satisfactory outcome for this would be to receive an out of court settlement.
Edited out irrelevant information.
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