Bog standard stock builds. I'm still waiting to find out what this "quality" aspect of the new network is.
Given current circumstances I think we may have quite a wait.
Apparently the lockdown could last until June, so doesn't look like we need to worry about how brilliant or terrible the buses are for a good while yetDepends what you mean by quality. Are you referring to the quality score of the tender, or just a more general sense?
I would hope the quality score in the evaluation would equate to quality for the user. There's something very wrong if not!Depends what you mean by quality. Are you referring to the quality score of the tender, or just a more general sense?
Surprised to see in St Just earlier the 17.23 A17 still operated by FK.
Not one passenger.
Covid-19 Transport for Cornwall emergency timetables
Please find attached below two downloadable files which contain the timetables that will be in operation from this coming Sunday. The Sunday file will operate only on Sundays and will begin this Sunday 29th March, The other file is for Monday to Saturdays and will begin on Monday 30th March until further notice.
Unfortunately we will not be running the A17, 90 & T1,T2 as previously advertised.
I would like to personally thank all our new passengers for your patience whilst we have been working hard to get these timetables to you.
Obviously the current set of circumstances were not what we originally had planned for this coming week and we look forward to getting out into the local communities with the standard timetable when the current situation has passed.
If you need any further informtion on this set of timetables please contact our Customer Experience Team on 0808 196 2632 or email [email protected]
Thank you and stay safe.
I would hope the quality score in the evaluation would equate to quality for the user. There's something very wrong if not!
I don't think anyone is suggesting that operators should be doing anything else at this stage!Apparently the lockdown could last until June, so doesn't look like we need to worry about how brilliant or terrible the buses are for a good while yet
As long as all operators get the essential workers to where they need to be, operators can't do much more until life gets back to normal
It's an interesting anomaly that FK are retaining the Sunday Pendeen leg during the emergency period.Surprised to see in St Just earlier the 17.23 A17 still operated by FK.
Not one passenger.
I would hope the quality score in the evaluation would equate to quality for the user. There's something very wrong if not!
nope the quality score was meeting onerous and irrelevant requirements the council wanted such as losing your own brand and livery.
One of my last jobs was evaluating public sector tenders so I do understand it.I've done quite a few public sector (MEAT) tenders. I can't speak for this CC tender but they are usually scored in two ways.
There's a commercial score (usually worth 60-70% of total marks). However, it's not usually a straight comparison but scored on a % variance between your bid and the best bid.
However, quality is something different. It doesn't relate to the quality of the service per se.... that's a given as you're signing up to specific conditions and KPIs. The quality relates to how well you answer the questions in the tender. So you might be asked:
They'll be a raft of seemingly pointless, box ticking questions to answer. Public sector MEAT tenders are painful to do.
- "The tenderer must demonstrate how they operate within a quality framework"
- "They must demonstrate how they work with other operators to deliver consistent service"
- "They must demonstrate how they measure and manage service delivery"
- "They must demonstrate how they implement measures to identify below standard performance and initiate remedial actions"
Quality as we would expect is normally wrapped up in a raft of KPIs, service and quality standards etc.
One of my last jobs was evaluating public sector tenders so I do understand it.
In this case the council stated that PCB won because of their quality score. I don't think anyone would seriously expect that First wouldn't at least have been on a par with GCB in meeting the criteria you have listed above, which is all pretty basic stuff for a competent operator.
The clear inference from the council is that passengers can expect something better than they've had in the past.
And for the benefit of doubt so as to avoid any pedantry I obviously don't mean right now in the midst of our emergency.
No worries - I wasn't looking to teach anyone to suck eggs!!
They managed to accrue a better quality or technical score (and were allegedly more expensive) so must have submitted a very good technical bid.
Now, the council can rightly say that passengers ARE getting something better than in the past. Take the 16 - instead of a knackered Solo, you get an hourly e200. Hourly runs to St Mawes, or early morning Falmouth locals, or the Bodmin Moor mystery tour!
I suspect that we probably share the view as to how beneficial all of these enhancements are.
You'll probably understand that I can't now devote too much of my time or, more importantly, energies either physical or mental to all this, much as I'd love to, but I found very interesting that a recent meeting of Cornwall Council's customer and support services overview and scrutiny committee asked certain questions of Corserv's managing director and finance officer. This was the meeting that revealed Corserv hadn't bought into the council's new Oracle Cloud IT system, and then it came out that Corserv, 100% owned by Cornwall Council, were allowed to use CC-owned buildings allocated to them not only without paying rent but also no business rates ''at the moment''.One of my last jobs was evaluating public sector tenders so I do understand it.
In this case the council stated that PCB won because of their quality score. I don't think anyone would seriously expect that First wouldn't at least have been on a par with GCB in meeting the criteria you have listed above, which is all pretty basic stuff for a competent operator.
The clear inference from the council is that passengers can expect something better than they've had in the past.
And for the benefit of doubt so as to avoid any pedantry I obviously don't mean right now in the midst of our emergency.
Presume there weren't any passengers to worry about?!Oops. TfC E200mmc crashed into another at Newquay today both having smashed windows.
A dart was smashed up last week on route training hitting a wall
They just tweeted that the 17:10 85 service from Truro to Newquay won't be operating due to a road traffic collision, presumably one of those buses were meant to work that service or another RTC somewhere?Oops. TfC E200mmc crashed into another at Newquay today both having smashed windows.
A dart was smashed up last week on route training hitting a wall
Interesting questions being asked at a Cornwall Council meeting
You'll probably understand that I can't now devote too much of my time or, more importantly, energies either physical or mental to all this, much as I'd love to, but I found very interesting that a recent meeting of Cornwall Council's customer and support services overview and scrutiny committee asked certain questions of Corserv's managing director and finance officer. This was the meeting that revealed Corserv hadn't bought into the council's new Oracle Cloud IT system, and then it came out that Corserv, 100% owned by Cornwall Council, were allowed to use CC-owned buildings allocated to them not only without paying rent but also no business rates ''at the moment''.
So, presumably, PCB's bid was made after they had agreed terms with Corserv as to what the latter would charge for the servicing/cleaning/garaging of a known number of vehicles should the bid be successful, and Corserv's charges would, also presumably, have been able to reflect their ability to undercut possible competitors with their financial advantages. Now, if even with this consideration PCB's tender bid was significantly higher than First's, you might ask why that was, let alone why it was accepted. I would think FK and their bosses might be very interested in this revelation, and ask about level playing fields, should things get messy. Now, though, would not be a politic time to bring it up.
That's really not good no the second day of work, presume they rushed training if drivers (might not of)Oops. TfC E200mmc crashed into another at Newquay today both having smashed windows.
A dart was smashed up last week on route training hitting a wall
They just tweeted that the 17:10 85 service from Truro to Newquay won't be operating due to a road traffic collision, presumably one of those buses were meant to work that service or another RTC somewhere?
Especially when you're running only half the amount of services, so aren't really stretched in terms of fleet availabilitythat is the last service of the day potentially stranding passengers! Surely a priority service for sending a spare bus out for?
Totally agree, think everything was very rushed and considering they only have half the route as previously advertised and 3 buses down seems like a bit of **** show, hopefully they will find there feet.Especially when you're running only half the amount of services, so aren't really stretched in terms of fleet availability
Totally agree, think everything was very rushed and considering they only have half the route as previously advertised and 3 buses down seems like a bit of **** show, hopefully they will find there feet.
I think it's a bit ridicules how rather drivers have to get to summer court to the drive all the way to the route start location e.g. the lizard imagine the extra mile and fuel that will be used over time
Someone said before there was only the summer court one, where is the helston depot locatedthey aren’t running from summercourt. They’re running from st Austell Helston Newquay and Scorrier
By Flambards, think they're sharing with KernowSomeone said before there was only the summer court one, where is the helston depot located