The truth of this is probably not as black and white as the union are suggesting BUT that it's happening is symptomatic of very poor IR issues that are continuing even after the bitterness of the dispute.
It probably needs a grounded old lag of a manager to come in locally and draw the poison from the relationship, as well as getting the day to day operations sorted.
I can certainly see that the poison in the relationship will cloud judgements, with the poison leading the union to be a lot quicker in assuming that something is underhand or nefarious.
But actually, I have a sneaky feeling the union are right to perceive this as underhand or nefarious. It's clear from the union reaction that they didn't know these briefings were coming and it's clear from the union reaction that they weren't involved in the wording.
For Featham to then come out and say it's nothing to worry about, it's just to remind drivers not to drive their bus into a bridge, well. I honestly can't decide if that's bone-headed or him being deliberately incendiary.
Nigel Featham has presided over mass walk-outs at every single operator he's ever been involved in:
Warrington Buses in 2003,
Arriva Yorkshire in 2016,
Arriva North East in 2019,
Go North West in 2020, and
Go North East in 2023.
That's quite the track record.
Given all those mass walk-outs were characterised by Featham characterising his staff as being "greedy", I think it's fair to assume both the policy and the media comments were him being deliberately incendiary. It certainly fits in with the evidence from throughout his career.