What's going on
Due to industrial action fewer trains are able to run on all lines. Train services running across the whole South Western Railway network may be cancelled or revised. Disruption is expected until the end of the day on 12/08/23.
What We're Doing About It
Due to a shortage of drivers and guards tomorrow, a further-reduced timetable will be put in place overnight and you are advised to double check your entire journey before travelling. Short-notice cancellations are also possible across the whole of the SWR network as a result.
A reduced timetable is already operating across the SWR network due to industrial action by the ASLEF union, with members taking action short of a strike.
If you are travelling to events on our network, including the England v Wales rugby fixture at Twickenham, the Dubai Duty Free Shergar Cup event at Ascot and the Boomtown festival in Winchester, you are advised to allow extra time to complete your journey.
Because of a shortage of drivers and guards, we also have fewer trains running between Basingstoke and Exeter later today.
To assist you with your journey your ticket will be accepted, at no extra cost to yourself, on the following services:
Great Western Railway between Exeter and London Paddington via any reasonable route
Due to disruption on this route, passengers are authorised to book their own taxi to travel between Basingstoke and Exeter.
In order to claim a refund you will need to provide:
- Your full contact details
- Proof of a valid ticket
- Receipt for the taxi
Please email these details to
[email protected]
For further information or onward travel advice please speak to a member of staff or use a station help point.
We are very sorry for any delay that this may cause to your journey.
