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How much time to leave for Eurostar

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jfollows

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Is it easy to buy CIV tickets to London?

That wasn't the impression I'd got from this forum.
See post 13 above.
Or from a person in a ticket office.
I have to say I’ve never bothered, I’ve always left more than enough time, often going for a meal in London en route.
But other sites which used to offer them no longer do, I think it’s fair to say.
 
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ainsworth74

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Is it easy to buy CIV tickets to London?
Trainsplit sell them which makes it a bit easier. Otherwise it's a ticket office. Usually if you tell them that you want a ticket to London International ("No, not St Pancras International, it's a specific destination for Eurostar, try typing LNE as the station code") they'll normally manage it but it can require some gentle persuasion and guidance.

The forums site should sell them (destination is London International (LNE)). Eurostar don't, in fact I don't believe they sell tickets for anything outside their usual 'sphere' of operations nowadays.
I believe Eurostar used to sell another type of ticket which was to London Eurostar though it wasn't available from all stations, they were very cheap I think compared to tickets to LNE. But they dropped those a while ago, pre-pandemic even!
 
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bspahh

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If the rest of your schedule allows it, I would aim to get to St Pancras at least 90 minutes before the departure time and wander for 10 minutes over to Northdown Street for lunch at the Blue River Cafe
https://www.instagram.com/bluerivercafekingscross/?hl=en
and/or a pint at the King Charles I the other side of the road.

Then if you are delayed, you can just get a sandwich for lunch.
 

island

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I believe Eurostar used to sell another type of ticket which was to London Eurostar though it wasn't available from all stations, they were very cheap I think compared to tickets to LNE. But they dropped those a while ago, pre-pandemic even!
Yes indeed, the destination Lndon Estar Civ (NLC 9934) was available for this purpose, but tickets were only (supposed to be) sold by Eurostar themselves. This was possible via the Eurostar website for major stations to book at the same time as one's Eurostar ticket only – tickets would be fulfilled to ToD or post. There was also a telephone line which was answered by a Eurostar chap in Ashford station which would allow tickets to be purchased from any station in conjunction with a Eurostar booking, and these would be posted out. It is believed that the chap in Ashford retired and wasn't replaced, and Eurostar shortly afterward removed the various domestic stations from their website and app when they redesigned them, citing low demand.
 

Adsy125

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Surprised everyone is talking about CIV, but not this page on the Eurostar site.

If you miss your Eurostar train:

Chat to a staff member who works for the UK train operator you’re travelling with. Confirm that your train has been delayed or cancelled. At London St Pancras International, our team will get you on the next available Eurostar train for free.

Please keep in mind that the next available train may be a service later that day. Staff will always offer the best possible option, but on very busy days, you might have to be booked on a train on a subsequent day.
 

mad_rich

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I have to put my own advice into practice next week.

1757 arrival from Brussels. The 1818 to Newcastle seems to be a valid connection.

The options seem to be
  • £65.80 Advance on LNER website (or £85.80 for a semi-flex)
  • Discounted to £52.60 on the LNER app (but the semi-flex is not discounted)
  • £61.72 on the forum's site for Advance (split at Darlington) London International to NCL
  • £87.90 from the forum's site for Euro Anytime London International to NCL (effectively seems to be the old Super Off-Peak price, valid all day for International pax?)
I'm pretty sure that in practice, LNER will reaccommodate me on a later train the £52.60 ticket in case of delay, even though it has no CIV protection.
 

Hadders

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The official minimum interchange time between St Pancras and Kings Cross is 31 minutes.
 

mad_rich

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The official minimum interchange time between St Pancras and Kings Cross is 31 minutes.
Interesting. Bahn.com shows the 1818 as a connection - although not official I assume it's using something to generate its times?

Trainsplit suggests
1802-1803 Walk to King's Cross
15 minute wait
1818 to Newcastle

but I guess I'm supposed to add 15 minute connecting time at St Pancras International before that?

In reality, I'd probably book the 1830 departure, which is a couple of quid cheaper.
 

cool110

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The official minimum interchange time between St Pancras and Kings Cross is 31 minutes.
Which is irrelevant since the international and domestic parts of St Pancras are treated as separate stations. That time would be for a connection between LNER and EMR/HS1.
 

polly29

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Interesting. Bahn.com shows the 1818 as a connection - although not official I assume it's using something to generate its times?

Trainsplit suggests
1802-1803 Walk to King's Cross
15 minute wait
1818 to Newcastle

but I guess I'm supposed to add 15 minute connecting time at St Pancras International before that?

In reality, I'd probably book the 1830 departure, which is a couple of quid cheaper.
Having arrived back to St Panc recently from Paris, I'd definitely suggest the 18:30 is the earliest to get. If you are in the first 2 or 3 coaches from the buffers, then you might make the 18:18, but even then you'd have to be one of the first off the train, as people disembark and just stand still (seriously !).
As for arriving at St. Panc for the outward journey. I've never had a problem arriving 45 minutes before departure. Make sure you are organised though. Coat, belt etc off and packed in bags for security. The staff are pretty good at making sure you get to your train. Again it is not the process that is the issue, it is other people who are clueless. Boarding normally starts around 25 minutes before departure.
Only issue I ever faced was when trains got cancelled, then St Panc looks more like a refugee center than a railway station.
 

OscarH

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but I guess I'm supposed to add 15 minute connecting time at St Pancras International before that?
Exactly that, 1 minute walk plus a 15 minute minimum connection time either side for a normal Kings Cross to St Pancras walk
 

Adsy125

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I think that is very optimistic.
The same Eurostar page I referenced earlier says TOCs will accommodate you for a delayed Eurostar, though of course without mentioning minimum connection times...
If you miss your connecting train in the UK:

Chat to a member of our team to confirm that your Eurostar train has been delayed or cancelled. At your connecting station, staff of the train operator you’re travelling with will get you on the next available connecting train for free.
 

mad_rich

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I think that is very optimistic.
You mean because I got the connecting time wrong, or because they don't have to help if it's not a CIV ticket?

I know twice in the past LNER have allowed me to travel (on normal Advances) when delayed by Eurostar. I visited the King's Cross ticket office with my HOTNAT stamp and they issued a Revised Travel Arrangements slip permitting me to travel.

In the end, I booked the 1830, which meets MCT.
 

Watershed

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Technically speaking even CIV tickets do not confer legal protection in the event of a missed connection, if the Eurostar and domestic British tickets are bought separately. But it nevertheless increases the chances of staff doing the right thing and accepting your ticket on a later train in the event of disruption.
 

Jim the Jim

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Eurostar's advice about when to get to the station can be contradictory (to the extent of having different times given on the Eurostar app and PDF versions of the same ticket!). I think 45-60 minutes is about right. At the busiest times they won't even let you in less than an hour before even though they've recommended arriving well before then!
 

nwales58

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ISTR once the recommended time on the wallet version of my ticket lengthed overnight before travel day. If so, presumably the app does too.
 
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