I know you’re offering practical advice but it also sounds like not standing up to a bully.
To offer a contrasting opinion: don’t be afraid of them, let their hackles be raised, it’s their problem. The travellers would be be doing something perfectly reasonable and legal. If confronted just explain the situation.
I’m sick of Northern’s behaviour
Yeah that’s a fair point. I’m more willing to be grumpy right back to people like that as I know how the systems work and my rights, but op probably doesn’t have that.
Sadly the bullies at outfits like these places can get you into a world of bother if you say the wrong thing that sounds like you’re admitting to fare evasion, which can happen with people unfamiliar with things. It’s not right.
Because they're too thick to realise that the same one won't scan multiple times?
The gates work on magic, didn't you know?
Wow, I didn't realise that would even be an issue, something I see hundreds of times a day - how poor! Really wish TOCs would do away with the rent a thugs (eyes on Merseyrail and Northern) and bring in real staff with some actual training. Thats for another topic however!
Yep, have experienced it at Victoria when I had the gf’s ticket on my phone. Someone came marching over shouting and they claimed we should have waved someone over after looking at the e-tickets. Shrugged and walked off.
Also at Euston with a small group which was below the 25+ threshold for notifying them upon arrival. I happily quoted that to the berk, much to the amusement of the train manager looking on.