The Coryton branch in Cardiff has been out of action since lunchtime on Monday due to either a points or signal failure. (TfW don't seem too sure themselves. Today it's an "unexpected signal failure" on their web site. But by now I'm sure it's expected to most passengers).
Is it usual for something like this to take so long to repair?
And - if so - is it usual for the railway just to announce each day's closure on the day without providing any information directly to passengers or to their Twitter team about why it's taking so long and when they realistically expect services to resume?
The impression it gives is to me that they aren't bothering to do anything about it which is almost certainly not true. (Though it does make me start to wonder about whether vertical integration with presumably no need to pay compensation to operators for such things might cause a different way of thinking...)
Is it usual for something like this to take so long to repair?
And - if so - is it usual for the railway just to announce each day's closure on the day without providing any information directly to passengers or to their Twitter team about why it's taking so long and when they realistically expect services to resume?
The impression it gives is to me that they aren't bothering to do anything about it which is almost certainly not true. (Though it does make me start to wonder about whether vertical integration with presumably no need to pay compensation to operators for such things might cause a different way of thinking...)