This weekend was one of Hull's biggest for many years - a 3 day music festival with major headline acts, the start of the round the world clipper race, a huge firework display, heritage open weekend for many historic buildings and the final weekend of the jazz festival. It was predicted that 100,000 people would visit the city. It is pretty clear therefore that there would be an exceptional extra demand for rail and bus travel over the weekend.
The bus companies certainly got it right, putting on extra park and ride services and running 2 additional park and ride sites for the weekend. However, the response by the train companies, in particular Northern, was pretty poor on the whole in my opinion.
Key services on the Yorkshire Coast Line were not strengthened in any respect, making services that would have been busy anyway completely wedged. I travelled on the 1141 Cottingham-Hull (1109 ex Bridlington to Sheffield) on the Saturday and the 1227 Cottingham-Hull (1114 ex Scarborough to Sheffield) today and both were ridiculously overcrowded, Northern providing only 2 coaches. Frankly, I'm amazed that rolling stock couldn't have been repositioned and rotated on Friday to provide Hull services with either 3 car 158s (which aren't as required on Blackpool services on Saturdays) or at least additional 153s or even pacers, especially for the Sunday when there are spare units.
To make matters worse, TPE decided to barrier the station on Saturday, but only 2 ticket sellers were placed on the barrier. This meant significant delays for many people, and a kick in the teeth having stood for the whole journey. Obviously if extra cars had been provided this wouldn't have been such an issue as many people could have been sold tickets on the train. On the flip side, on Sunday, no barriers where in place, which I'm sure meant a significant loss of revenue for Northern. Again, extra cars would have helped this to an extent.
Obviously some thought had gone into the event, because the 2300 ex Hull to Beverley ran as 5 cars on Saturday night, and was still full and standing - but at least Northern made an effort in this case. Why though were capacity enhancements so disjointed? Are there people employed in TOCs to look at what special events are on and the potential upsurge in demand? If so, they totally failed this weekend.
The bus companies certainly got it right, putting on extra park and ride services and running 2 additional park and ride sites for the weekend. However, the response by the train companies, in particular Northern, was pretty poor on the whole in my opinion.
Key services on the Yorkshire Coast Line were not strengthened in any respect, making services that would have been busy anyway completely wedged. I travelled on the 1141 Cottingham-Hull (1109 ex Bridlington to Sheffield) on the Saturday and the 1227 Cottingham-Hull (1114 ex Scarborough to Sheffield) today and both were ridiculously overcrowded, Northern providing only 2 coaches. Frankly, I'm amazed that rolling stock couldn't have been repositioned and rotated on Friday to provide Hull services with either 3 car 158s (which aren't as required on Blackpool services on Saturdays) or at least additional 153s or even pacers, especially for the Sunday when there are spare units.
To make matters worse, TPE decided to barrier the station on Saturday, but only 2 ticket sellers were placed on the barrier. This meant significant delays for many people, and a kick in the teeth having stood for the whole journey. Obviously if extra cars had been provided this wouldn't have been such an issue as many people could have been sold tickets on the train. On the flip side, on Sunday, no barriers where in place, which I'm sure meant a significant loss of revenue for Northern. Again, extra cars would have helped this to an extent.
Obviously some thought had gone into the event, because the 2300 ex Hull to Beverley ran as 5 cars on Saturday night, and was still full and standing - but at least Northern made an effort in this case. Why though were capacity enhancements so disjointed? Are there people employed in TOCs to look at what special events are on and the potential upsurge in demand? If so, they totally failed this weekend.