I have become aware there have been at least two mobility assitance failures at Clampham Junction in the past fortnight.
https://twitter.com/HannahPopsy/status/1390564060480122881
What has to be done for the industry to get this right?
https://twitter.com/HannahPopsy/status/1390564060480122881
and https://twitter.com/flowergirl_lon/status/1387499461983801346Assistance fail at Clapham Junction - left on the train, lovely passengers trying to get me help. Turns out a year on, nothing changes. #PopsyTravels
In one of these cases the woman involved sued the rail operator last year for £17K and won.Fab to see Minister for Transport @chhcalling mention on 27/4/21 the #AccessFail that disrupted my ‘first journey back’ (& brought all my anxiety about public transport back). It’s all interesting but do skip to 12:20-13:40 if you wish.
@SouthernRailUK should be ashamed 1/n
What has to be done for the industry to get this right?
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