SouthEastBuses
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Modern fare dodgers hunted down by rail bosses
One operator warned fare dodgers they leave trails of "digital breadcrumbs” that are leading to prosecutions of about 1,000 people a month
www.telegraph.co.uk
...Northern has warned fare dodgers they are leaving a “trail of digital breadcrumbs” that is seeing them prosecute around 1,000 fraudsters every month.
The company has established a Digital Fraud Investigation Team to look in detail at customers’ data and see if any suspicious patterns point to fraudulent activity.
Set up in 2021 in response to the surge in digital ticket sales, post-pandemic, it consists of statistical analysts and investigators with a legal background.
Northern works closely with Trainline, the most popular rail ticket retailer, to collect information on passengers’ travel habits.
In the year to March 2023, the company investigated 108,681 reports of attempted fare evasion...
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