gray1404
Established Member
I booked a National Express ticket today online at 14.30 for travel at 15.45 hours same day. I used a free journey code and selected e-ticket.
When I boarded the service the driver scanned the QR code of my e-ticket and said his hand held device was stated "ticket not on drivers chart" message. He then looked at the long number above the service number on my e-ticket and said that number was there on his device and I was permitted to board.
Can anyone shed any light on this? I have a connection at London Victoria later on this even plus a 2 leg return journey next week so hope not to run into this problem again.
When I boarded the service the driver scanned the QR code of my e-ticket and said his hand held device was stated "ticket not on drivers chart" message. He then looked at the long number above the service number on my e-ticket and said that number was there on his device and I was permitted to board.
Can anyone shed any light on this? I have a connection at London Victoria later on this even plus a 2 leg return journey next week so hope not to run into this problem again.