National Rail Planner Error

[hawk1911]

There seem to have been a few changes to National Rail Enquiries website recently, including the introduction of an obvious error on the Ticket Terms & Conditions.

For most/all ticket types Break of Journey is now shown as 'Not Permitted'.

For example, for an Anytime Day Return, the Break of Journey Section looks like this:

Break of Journey Not permitted

Break of journey is allowed on all Anytime Day tickets.​

http://ojp.nationalrail.co.uk/servi...fares/STA/BHM/231018/0800/dep/231018/1645/dep

The 'Not Permitted' heading is shown twice and has replaced the two headings 'Outward' and 'Return'.

Whilst most people on here will recognise it as an error, it will be very misleading for the public and could also cause problems for anyone who gets into a discussion with staff over whether or not their break of journey is valid.

 

[hawk1911]

The National Rail Enquiries website has now been updated to correct this error.

 

[John @ home]

The National Rail Enquiries website has now been updated to correct this error.

Really? Contrast http://www.nationalrail.co.uk/8a with http://www.brfares.com/#faredetail?orig=SHR&dest=SPT&rte=349&tkt=SVR.

 

[30907]

Really? Contrast http://www.nationalrail.co.uk/8a with http://www.brfares.com/#faredetail?orig=SHR&dest=SPT&rte=349&tkt=SVR.

That is an error (we hope!), but not the error described by the OP.

 

[Bletchleyite]

I don't believe it is an error, particuarly as if you replace SOR with SVR in the above link it says a restriction code can ban return BoJ.

On the other hand I cannot see for a minute why we can't just get rid of 8A SVRs, they are utterly pointless and confusing. They should become SORs.

 

[Wallsendmag]

Then you give 5 days outward validity SHRs would be a better replacement.