He isn't wrong.
Firstly he hasn't specifically stated that the families of Elsenham or any other specific incident should apologise. He does raise a very good point in that the Driver is always forgotten when such tragedies occur. Being in a job where every single day you are merely seconds away from killing someone must be a worrisome experience.
Here's the exact quote again
I wonder how many of the families who have lost a member of their family through a rail incident apologised to the driver of the train? it works both ways.
The words used imply to me that Elsenham is included. It refers to a rail incident without further clarification, so can easily be read to include such tragedies as Potters Bar, Ladbroke Grove and Southall as well.
The final phrase implies that if NR apologise, so should families of the victims. Although it doesn't say in what circumstances, so we have to assume that the term 'a rail incident' applies again.
In that respect, he is definitely wrong, although I accept that it wasn't his intention to suggest that relatives of anyone killed in the places I mentioned should apologise to NR. That is, however, what could be read into it, given the wording used.
IMHO Almost all level crossing incidents are preventable. I just watched the BBC news report into their apology and once again the stock footage used shows misuse of the crossings. Where a crossing has been misused or there has been other incidents where a Driver has been put into a situation where he has killed someone then I would wholly agree that they should be apologised to just as much as the victims.
I fail to see why the victim's relations should apologise to a driver for something done by someone else, particularly one who is now dead and can't be questioned or held to account in any case. I would hope that if the driver involved ever met up with one of the relatives, there would be suitable expressions of regret from both sides, that would only be proper.
A formal public aplology in the manne rof NR's is something different. The CE is apologising on behalf of his organisation, not as an individual with no control over or responsibility for the actions of a relative. It's quite different.
I know drivers who have been involved in such incidents and a couple have handed back their "keys" because its proven to stressful to return to the driving grade. I can also state that whilst they are given counselling and generally treated sympathetically an apology is certainly last on the list. Network Rail have a responsibility to ALL those involved.
Ah. Now if you mean that NR should apologise to drivers as well as victims relatives, I am in full agreement.
I have read various RAIB reports into level crossing incidents and it is very clear that Network Rail are failing in their responsibilities with regard to safety and rightly so should apologise.
However an apology just doesn't cut it. The railway is being dragged kicking and screaming from antiquated victorian infrastructure and out of date procedures and policies. What I do find disgusting about Network Rail and in fact almost the entire railway is that everything is reactive. Why does someone have to die before issues such as level crossings are addressed.
Yes, I fully agree with all of that.