Darren R
Established Member
But there is nothing to report at the moment. ..... There is nothing news worthy to tell the public at this stage.
When has that ever stopped a journalist!!
![Icon Razz :p :p](/styles/default/xenforo/smilies/rfsmile/icon_razz.gif)
What publicity there has been only mentions the dispute as being about the use of casual agency workers - I thought there was a lot more to it than that? I got the impression that this is actually several previously seperate issues that had been rumbling on for some time, that the RMT have 'joined together' so to speak.
As an industry outsider and passenger (who may be affected by this dispute - just to declare an interest!) it seems to me that this is frequently the way of it though. Whenever it comes to staff being balloted at whatever TOC, it often seems to be over a dispute that has been rumbling on for some while, with discontent increasing throughout that time. What seems to start off life as a relatively minor issue is left to fester.
As a manager (in a wholly different environment though) that seems to be ultimately a very destructive way of doing things, for all concerned. I would not dream of ignoring a problem that I became aware of. Paying lip-service to discussions about the matter only serves to make the situation worse: people are not stupid - they know when you're being honest with them. Honesty is always the best policy when managers are discussing issues with their staff and colleagues. Ignore it and it won't go away - it just becomes a bigger problem for managers: a bigger headache that takes up more and more of your time. And all the while staff morale is seeping away, and with it the staff themselves. Which, in this particular instance, is exactly what seems to be happening. Northern staff are departing in favour of other TOCs where they can - in itself a situation which presents another major problem for managers and simultaneously adds to the initial problem of casual workers. And added to that there is increasing pressure on those who remain because of being short-staffed, and morale drops still lower.
I may be wrong (and I don't doubt that the managers themselves would vehemently disagree with me), but that is my perception.
I hope this is resolved quickly and with the minimum disruption both to passengers and staff. I have a tremendous respect for Northern staff - both those I come into contact with at stations and on trains, and those I don't at depots. The front-line staff do a fantastic job (usually!) in difficult and trying circumstances. Tweeters might be joking about a possible absence of Northern trains at the moment, but if it comes to a prolonged overtime ban they'll soon stop laughing. Public backing of industrial action is rare, and even when it does exist it soon disappears when they start being directly affected. I can't help think this would only make life more difficult for the disgruntled staff themselves.