Northern Smart Season Ticket Issue

[Furton]

I travel daily between Liverpool South Parkway and Piccadilly. Although I typically use the EMR service, I always bought my season ticket through the northern app as I had the choice of either all operators or just northern season tickets.

Since December, the all operator option has disappeared from the App and northern tech support state they are working on a fix. This is now costing me quite a bit of addition spend buying daily tickets.

Does anyone know why this has happened? I've noticed I can buy the all operator season ticket through TPE, can I buy it through them but load it onto my Northern Smart card?

 

[Haywain]

You could try buying it at the ticket office at one of those stations.

 

[Wallsendmag]

I've noticed I can buy the all operator season ticket through TPE, can I buy it through them but load it onto my Northern Smart card?

Only at a station, online theres no mix and match available

 

[Bungle965]

I travel daily between Liverpool South Parkway and Piccadilly. Although I typically use the EMR service, I always bought my season ticket through the northern app as I had the choice of either all operators or just northern season tickets.

Since December, the all operator option has disappeared from the App and northern tech support state they are working on a fix. This is now costing me quite a bit of addition spend buying daily tickets.

Does anyone know why this has happened? I've noticed I can buy the all operator season ticket through TPE, can I buy it through them but load it onto my Northern Smart card?

Avanti booking office and ticket machines at Manchester will be able to sell you your required ticket and load it onto your Smartcard.

 

[Furton]

Only at a station, online theres no mix and match available

That's a shame that feature has now gone, backward step!

 

[Wallsendmag]

That's a shame that feature has now gone, backward step!

Sorry should have editied your post in my reply. You need to be using a Smartcard from the same TOC as the website you are buying from.