• Our new ticketing site is now live! Using either this or the original site (both powered by TrainSplit) helps support the running of the forum with every ticket purchase! Find out more and ask any questions/give us feedback in this thread!

Penalty Fare - Oyster journey STANDING in first class - appealable?

Status
Not open for further replies.
Sponsor Post - registered members do not see these adverts; click here to register, or click here to log in
R

RailUK Forums

Tetchytyke

Veteran Member
Joined
12 Sep 2013
Messages
14,809
Location
Isle of Man
Yes, Neil, the signs showing the limit of first class were on the internal sliding doors, not on the external doors. And on some of the 321 diagrams the space was used and needed, especially the 1654 Tring. But I digress.

If the OP knows they were in first class and, perhaps with hindsight, thinks they might actually have been seated then they'll need to let it go. If they genuinely know they weren't in first class it might be worth fighting. But remember that telling porkie pies can be more expensive than the £29 PF.
 

maniacmartin

Established Member
Fares Advisor
Joined
15 May 2012
Messages
5,416
Location
Croydon
If the OP is adament of their innocence, perhaps there is CCTV that can be pulled from the train if an appeal is lodged early enough? I still don't hold much hope of a successful appeal though
 

furlong

Established Member
Joined
28 Mar 2013
Messages
4,403
Location
Reading
For any appeal against a Penalty Fare, first be clear what the grounds for appeal are.

For example, in outline, the rules specify that a PF may be charged to any person leaving (6.1) a penalty fares train who fails to produce a valid ticket (6.2) and that a ticket is not valid if it is not valid for the class of travel used on that journey (6.7). The appeal might then consist of evidence to support a claim that the class of travel used was, in fact, standard class and that as a valid standard class ticket was produced, under the rules, the authorised collector had no authority to issue the PF.
 

gray1404

Established Member
Joined
3 Mar 2014
Messages
7,098
Location
Merseyside
Would the OP be able to get a refund of the charge to their Oyster as if they pay the PF, that is actually their fare paid. (to the next station at which the train stops, or indeed like in this case, where they got off the train).
 

Paule23

Member
Joined
25 Jul 2012
Messages
94
I'm a little confused by the focus on what the RPI could and could not have seen/proven. The op has admitted standing in the first class section for the duration of their journey, and has therefore committed an offence, and the penalty fare appears to be valid.

There is certainly no harm in appealing the op feels the signage was not clear, but as others have said, the fact 40 other people was not stopped is not valid grounds to appeal.
 

talldave

Established Member
Joined
24 Jan 2013
Messages
2,397
I'm a little confused by the focus on what the RPI could and could not have seen/proven. The op has admitted standing in the first class section for the duration of their journey, and has therefore committed an offence, and the penalty fare appears to be valid.

There is certainly no harm in appealing the op feels the signage was not clear, but as others have said, the fact 40 other people was not stopped is not valid grounds to appeal.

As I read it there is some debate as to whether the area by the doors is "in first class" or not.
 

cuccir

Established Member
Joined
18 Nov 2009
Messages
3,669
To Bixer - what did you and your partner say to the people who interviewed you when you got off the train? Did they ask whether you were in first class and if so, what did you say to them?
 

Bixer

Member
Joined
12 Oct 2015
Messages
12
To Bixer - what did you and your partner say to the people who interviewed you when you got off the train? Did they ask whether you were in first class and if so, what did you say to them?
It was all a bit of a blur, but the two of them were stood outside the doors and basically blocked the three of us as we tried to exit and just said 'Can I see your tickets please?' to which we replied 'We've just used our Oyster cards'. They then said 'Could I see these please?', when we got them out they snatched them away from us and immediately walked away to near the ticket office and started asking for our details and were printing out Penalty Fare Notices before much else could be said.

They didn't ask us whether we were in First Class, simply told us that's what we were being fined for. As I mentioned in my original post, when we first said a) we were unaware and b) why were only the 3 of us singled out among 50 others, I was just ignored completely. I know b) may be seen as irrelevant, but that's essentially the conversation that took place.
 

cuccir

Established Member
Joined
18 Nov 2009
Messages
3,669
OK, that's good. If you had said 'we traveled in first class', or said 'yes' if asked 'did you travel in first class' at the time then that would make any appeal much more difficult.
 

furlong

Established Member
Joined
28 Mar 2013
Messages
4,403
Location
Reading
And one more bit of background information from the TSA:

10-3 ENTITLEMENT TO USE PARTICULAR CARRIAGES
(1) Marking of carriages
An Operator on whose trains a Fare is valid must allow the Purchaser of the Fare to use any carriage (and any part of a carriage) which is not marked as available only to the Purchasers of a particular type of Fare.
 

Yew

Established Member
Joined
12 Mar 2011
Messages
6,846
Location
UK
The trains would be a different colour, would look significantly different on the inside, would have left from a different platform (1 instead of 3 which means going down a different set of stairs), would have stopped at far fewer stations than normal and you would have had to walk past about a dozen signs saying that there were no TfL rail services and to use the rail replacement buses.

None of which is a reason to get Penalty Fared, but it does somewhat weaken your 'I didn't realise anything was different' argument.

So the trains would have been a different colour, looked significantly different on the inside. Exactly like when a EMT 158 turns up on a Mansfield Woodhouse to Nottingham Service, rather than a 156. And being assigned to a different platform is not unusual at at the weekends, when there can be different service patterns and more engineering works to disrupt platform allocation.
 

najaB

Veteran Member
Joined
28 Aug 2011
Messages
32,284
Location
Scotland
So the trains would have been a different colour, looked significantly different on the inside. Exactly like when a EMT 158 turns up on a Mansfield Woodhouse to Nottingham Service, rather than a 156. And being assigned to a different platform is not unusual at at the weekends, when there can be different service patterns and more engineering works to disrupt platform allocation.
As I said, none of this is a reason to be Penalty Fared, but it does all weaken a defence based on "I didn't notice anything different". Given that all TfL trains always use platforms 3 & 4, the novelty of going down a different set of stairs would be enough to shake a regular commuter out of autopilot mode.
 

bnm

Established Member
Joined
12 Oct 2009
Messages
4,992
I would say you may wish to take this further with Transport Focus

Based on the OPs journey and where he was stopped by Revenue Inspectors shouldn't any complaint be addressed to London Travelwatch?
 

Bixer

Member
Joined
12 Oct 2015
Messages
12
As Yew mentioned, we simply assumed this was just due to a different schedule on weekends as there's always engineering work (bear in mind I also get the 06:47 train on a weekday, and this was at 14:56) and didn't give it another thought.
 

bb21

Emeritus Moderator
Joined
4 Feb 2010
Messages
24,155
Based on the OPs journey and where he was stopped by Revenue Inspectors shouldn't any complaint be addressed to London Travelwatch?

It should indeed. It is a force of habit.

Even if he sent it to Transport Focus, they would forward it to London Travelwatch anyway so no major issue apart from a few days' delay. :p
 

Clip

Established Member
Joined
28 Jun 2010
Messages
10,822
It was all a bit of a blur, but the two of them were stood outside the doors and basically blocked the three of us as we tried to exit and just said 'Can I see your tickets please?' to which we replied 'We've just used our Oyster cards'. They then said 'Could I see these please?', when we got them out they snatched them away from us and immediately walked away to near the ticket office and started asking for our details and were printing out Penalty Fare Notices before much else could be said.

They didn't ask us whether we were in First Class, simply told us that's what we were being fined for. As I mentioned in my original post, when we first said a) we were unaware and b) why were only the 3 of us singled out among 50 others, I was just ignored completely. I know b) may be seen as irrelevant, but that's essentially the conversation that took place.

Just as an aside to this - you never know who was being conveyed in First class also - who may have reported you on there.

Been ages since Ive been on one like so cant remember if it is just the one section then the doors or if there is another one after the doors like they used to have on Silverlink I seem to remember back in the day
 

Clip

Established Member
Joined
28 Jun 2010
Messages
10,822
I'm interested to know more about this..... Who could have reported them maybe?

Im surprised you have asked such a question but you know, people who are off duty or have just booked off or who may or may not have the authorisation to ask for a ticket
 
Last edited:

furlong

Established Member
Joined
28 Mar 2013
Messages
4,403
Location
Reading
Or any member of the public who overhears people discussing being in first class without the right tickets.
 

gray1404

Established Member
Joined
3 Mar 2014
Messages
7,098
Location
Merseyside
Im surprised you have asked such a question but you know, people who are off duty or have just booked off or who may or may not have the authorisation to ask for a ticket

Intersting. Thanks Clip.
 
Last edited:

jon0844

Veteran Member
Joined
1 Feb 2009
Messages
29,423
Location
UK
There are a lot of posters up at stations now encouraging members of the public to report things to BTP via SMS, including fare evasion. The SMS service has existed for some time, but in my experience only NXEA ever had the code published on the route maps/information signs on its trains.

I don't know if AGA still has them (never spotted any) and I've never seen the code on any other TOC.
 
Joined
21 May 2014
Messages
806
There are a lot of posters up at stations now encouraging members of the public to report things to BTP via SMS, including fare evasion. The SMS service has existed for some time, but in my experience only NXEA ever had the code published on the route maps/information signs on its trains.

I don't know if AGA still has them (never spotted any) and I've never seen the code on any other TOC.

It has definitely been advertised on London Midland 323s (and 150s?) in the past. I think I've seen it on ATW services around here too.
 

gray1404

Established Member
Joined
3 Mar 2014
Messages
7,098
Location
Merseyside
Then again, just because someone is stood up in first class doesn't mean they don't hold a first class ticket. Remember, this train was full and standing so no one will have known that the OP had a standard class ticket.
 

Clip

Established Member
Joined
28 Jun 2010
Messages
10,822
Then again, just because someone is stood up in first class doesn't mean they don't hold a first class ticket. Remember, this train was full and standing so no one will have known that the OP had a standard class ticket.

Maybe someone got on the train with them and saw them touch in with their oyster and then move to first class. There's a world of possibilities out there for how they were the only ones who were stopped.
 

Tetchytyke

Veteran Member
Joined
12 Sep 2013
Messages
14,809
Location
Isle of Man
Then again, just because someone is stood up in first class doesn't mean they don't hold a first class ticket.

Depending on where they get on, it generally does though. You can't get first class tickets on Oyster and the vast majority of people in the Oyster area are using Oyster. "He got on at Brentwood and sat in first class" is enough to merit a check; chances are they don't have a first class ticket.

It is a known problem within the Oyster area, at places like Watford Junction, people piling into first class when you know fine well they don't have a ticket for it, and I have to say it's good to see the TOCs clamping down on it.
 

MP33

Member
Joined
19 Jun 2011
Messages
485
There were a couple of interlopers in 1st class for part of the journey tonight. I am sure that a certain type of interloper is involved with non league or amateur football.

I had some involvement with non league football, luckily I stopped before I wasted too much of my life.

Regarding the GA text a dodger line. I have never used it, as in the situation tonight the people to be reported left after 15 minutes. GA do not have a flying squad standing by to act.
 

DaveNewcastle

Established Member
Joined
21 Dec 2007
Messages
7,387
Location
Newcastle (unless I'm out)
Regarding the GA text a dodger line. I have never used it, as in the situation tonight the people to be reported left after 15 minutes. GA do not have a flying squad standing by to act.
Useful intelligence can sometimes only emerge after a number of reports are received over a period of time. It's the patterns of behaviour which are generated in this way which often result in those surprisingly unexpected 'stings' at stations where abuse is regular.

Please do report what you find.
 
Joined
10 Mar 2015
Messages
770
Just for clarification regards some of the details on this thread. Southend services are exclusively 321 operated.

Remember AGA operate many subclasses of 321, the ex LM versions were modified upon arrival to have first class only directly behind the cab, there are no exit doors in first class so there would be no need to walk through. The section has a manual sliding door and every seat *should* have an antimacassar, so it's well signed.

No vestibule area on an AGA 321 is considered to be first class.

Anyone who sits in first class on a standard ticket on an ex-LM 321 is a bit dim as they didn't change the seats in the bit they declassified, just removed the first class markings.
 
Status
Not open for further replies.

Top