PKP Informatyka blocks access to its services from some foreign servers. The biggest problems are said to affect those connecting from outside the European Union, although isolated cases of inability to check the timetable or purchase tickets have also affected some EU countries.
The possibility of complications has been confirmed by the company itself. - In connection with the introduction of the third alert level by the Prime Minister regarding threats in cyberspace, as well as the increased number of attacks on our company's ICT infrastructure, we have been using additional security mechanisms since February 2022, says Danuta Bartczak, assistant to the board of directors of PKP Informatyka. One such mechanism used is the blocking of IP addresses based on geolocation. No such restriction has been applied to any EU country or Ukrainian teritory.
So where could the problems with access to the search engine reported in the EU countries come from? - Monitoring of PKP Informatyka's security systems is carried out around the clock. If attacks are detected, individual IP addresses or sub-networks may be temporarily blocked. Such policy applies to all countries, including Poland.
The list of countries or regions from which access to services is not possible remains classified.
