Please help Complimentary Tickets

[88888]

Hi I was stopped by Northern railway as I tried to reuse a ticket they have taken my name and address. What is the normal procedure would I get a fine or would they procecute me. Please can someone help me thank you in worried about a criminal record.

 

[Mcr Warrior]

@88888. Welcome to the forum.

Could you provide further information regarding the journey, in line with the following...

Please read before posting in Disputes & Prosecutions

Guidance for those asking for advice: Please bear in mind the following, when asking for advice in this section: We need to know all relevant facts in order to assist you, including, for example: The stations* where you actually started & finished your journey The stations* where you changed...

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[Southern Beau]

Hi I was caught by Northern railway as I tried to reuse a ticket they have taken my name and address. What is the normal procedure would I get a fine or would they procecute me. Please can someone help me thank you in worried about a criminal record.

Are you talking about the blue complimentary northern tickets given for delay repay (if you choose instead of payment compensation)?

What do the terms on the rear of the ticket say?

 

[88888]

Yes that's the one blue ticket

 

[skyhigh]

What is the normal procedure would I get a fine or would they procecute me.

They will write to you asking for your version of events. If you engage with them and haven't been in trouble with them before they will probably offer you an out of court settlement for around £150 plus the fare evaded.

They might ban you from claiming further free journey vouchers for delay repay though and limit you to the other options available.

 

[88888]

They will write to you asking for your version of events. If you engage with them and haven't been in trouble with them before they will probably offer you an out of court settlement for around £150 plus the fare evaded.

They might ban you from claiming further free journey vouchers for delay repay though and limit you to the other options available.

Thank you, I will wait for their letter. How do they usually ask for a reply by post?

 

[gray1404]

I think you need to tell us exactly what happened.

 

[88888]

Basically I edited the date on the ticket so at the exit of the station I was stopped.

I think you need to tell us exactly what happened.

 

[Southern Beau]

Basically I edited the date on the ticket so at the exit of the station I was stopped.

Does the use of complimentary tickets get covered in the Conditions of Travel?

 

[88888]

Yes I believe so as per the info at the back of the ticket.

 

[AlterEgo]

Does the use of complimentary tickets get covered in the Conditions of Travel?

What is the purpose of this question? The OP committed a fraud by altering the date, what relevance has the NRCoT?

 

[Southern Beau]

What is the purpose of this question? The OP committed a fraud by altering the date, what relevance has the NRCoT?

Why are you so rude? I have asked a question relevant to complimentary tickets and if they are specifically mentioned in Conditions of Travel.

 

[island]

Why are you so rude? I have asked a question relevant to complimentary tickets and if they are specifically mentioned in Conditions of Travel.

Altering a ticket, complimentary or otherwise, with intent that an operator be prejudiced, is a breach of Byelaw 20. So is using an altered ticket.

Telling someone who committed fraud that they committed fraud is not rude. Neither is neutrally telling someone that their question is irrelevant.

 

[furlong]

How did you obtain the ticket? How many more do you have - used? unused?

Expect that they'll look into the circumstances in which the ticket was issued, together with any similar ones.
If you have any unused ones you might consider returning them to attempt to make amends as long as they weren't acquired nefariously. (This might pre-empt a request from them for you to return any others you have - better to do it before they ask.)

 

[AndroidBango]

How did you obtain the ticket? How many more do you have - used? unused?

Expect that they'll look into the circumstances in which the ticket was issued, together with any similar ones.
If you have any unused ones you might consider returning them to attempt to make amends as long as they weren't acquired nefariously. (This might pre-empt a request from them for you to return any others you have - better to do it before they ask.)

Hopefully none of the others show any indication of having been amended...

 

[Undiscovered]

Basically I edited the date on the ticket so at the exit of the station I was stopped.

Bear in mind that, if your complimentary tickets have come from a member of staff, you may well be exposing them to disciplinary proceedings by your misuse of them.
If so, you may want to inform them of the situation, so that they can get advice accordingly.

 

[skyhigh]

Bear in mind that, if your complimentary tickets have come from a member of staff, you may well be exposing them to disciplinary proceedings by your misuse of them.
If so, you may want to inform them of the situation, so that they can get advice accordingly.

Staff don't get complimentary tickets. This is as a result of a delay repay claim.

 

[Undiscovered]

Staff don't get complimentary tickets. This is as a result of a delay repay claim.

Deleted

Edit: I've seen the pic of the blue ticket. I don't know why, but it didn't show up earlier. Hence my reply.
My apologies, Skyhigh.

 

[skyhigh]

Yeah, we do.
They're green passes, similar to Safeguarded BR Privs, with the boxes to put dates in. Usually only get two boxes per the ticket. Issued by the RDG.

Not Northern staff and the OP seems to clarify that it was a result of a Delay Repay claim. The pass is clearly blue.

 

[ChewChewTrain]

Is there any danger of all the OP’s Delay Repay claims being reexamined as a result of this? I’d be very surprised if there weren’t a strong correlation between Delay Repay fraud and misuse of the complimentary tickets that Delay Repay claims yield.

 

[88888]

Hi All, thank you for all your replies. I have got a letter from them which says Debt Recovery And Proceutions Unit. I feel really stupid for my actions and will ensure that I never do to again. I need some help and advice on drafting a letter I would rather settle this by paying then taking it any further. I have never ever done this in my life. Please can you help.

 

[AndroidBango]

Could you post the text of the letter you have received, with any personal/identifying information redacted?

 

[gray1404]

It's a very simple reply. Thank you for your letter dated. I aplogise for not having a valid ticket. I understand the seriousness of my mistake and assure you this was an isolated incident. I will ensure I hold a valid ticket for all future journeys. Please will you allow this matter to be resolved by way of an out of court settlement to cover the fare due and your costs incurred in dealing with this matter.

 

[88888]

Could you post the text of the letter you have received, with any personal/identifying information redacted?

This office acts as the prosecuting authority for Northern Trains Limited.

On Date of the incident you were spoken to by an authorised member of staff in relation to an alleged contravention of Railway Regulations. An evidential report has been submitted to this office regarding this incident. Before the Company proceeds further with its investigations in respect of this matter, we would like to give you the opportunity of responding with your explanation concerning it. Please complete the bottom section of this letter and if you wish to make any comments, please do so on the reverse. Only written mitigation will be accepted

As you will appreciate, this could be a serious matter; therefore it is imperative that you respond as soon as possible to

ascertain the full facts in this matter. Your response can be sent to [email protected] or the above

freepost address. Failure to respond to this reasonable request within 14 days of the date of this letter will result in legal

action being taken (Regulation of Railways Act and Railway Byelaws apply*).

Should legal proceedings be invoked, in addition to any fines imposed by the court there will be an application for a minimum of £150 as a contribution to our costs.

*Regulation of Railways Act 1889: shall be liable on a summary conviction to a fine not exceeding level 3 (£1,000) on the standard scale. Or in the discretion of the court to imprisonment for a term not exceeding three months. Railway Byelaw offences: shall be liable on a summary conviction to a fine not exceeding level 3 (£1,000) on the standard scale.

Yours sincerely

Revenue Enforcement Delivery Manager, Northern Trains Limited THIS IS AN INITIAL CONTACT LETTER DO NOT SEND ANY PAYMENTS

 

[AndroidBango]

It's a very simple reply. Thank you for your letter dated. I aplogise for not having a valid ticket. I understand the seriousness of my mistake and assure you this was an isolated incident. I will ensure I hold a valid ticket for all future journeys. Please will you allow this matter to be resolved by way of an out of court settlement to cover the fare due and your costs incurred in dealing with this matter.

Assuming it was an isolated incident.

 

[gray1404]

Assuming it was an isolated incident.

Correct. It is important no lies are told in the letter yet at the same time the op does not incriminate themselves further.

 

[Mcr Warrior]

Assuming it was an isolated incident.

How would the Train Company ever know with a Complimentary ticket, unless the OP had been stopped before, had admitted multiple offences or had otherwise self-incriminated themselves?

 

[88888]

This was an isolated incident. My first time. It will never ever happen again. I am so stressed and worried.

Could you post the text of the letter you have received, with any personal/identifying information redacted?

Its a letter which is asking me to give my explanation about what happened.

 

[MrJeeves]

Its a letter which is asking me to give my explanation about what happened.

We really do need to see a proper copy of the letter.

 

[88888]

We really do need to see a proper copy of the letter.

Here is the copy thank you