Haywain
Veteran Member
- Joined
- 3 Feb 2013
- Messages
- 15,565
In these circumstances I, would sell two Advances if they were available and the customer knew the journey details. However, there are now Advance tickets appearing for journeys where they might once have seemed unlikely and this can catch staff out, which might be what happened to the OP.I suspect we should ask Hairyhandedfool about this one. If, on being asked for a future dated return to somewhere and there are Advances available with the origin and destination specified by the passenger he would offer them, it is probably legitimate to do so.
As ever, I would only give the fare for the through journey.The problem arises for certain journeys such as Stafford to York. There are advances available by splitting at Manchester, or a walk-up ticket to Birmingham and then an advance from there to York. Otherwise the only available tickets are the pricey Off-Peak and Anytime returns. What is to be recommended in this case is much more of a grey area.
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