Haggis18142
Member
Hello,
Yesterday I was stopped by an inspector at Welwyn Garden City station as I attempted to show a digital Trainline ticket from Hatfield to Welwyn Garden City (the 2nd leg of a return ticket from Welwyn Garden City). I had not been to Hatfield - I had been to Finsbury Park and admitted this to the inspector. He had a special device which was able to check whether my digital Trainline ticket had been tapped in at Hatfield, and he called up a worker at Hatfield to check that they were tapping in all digital tickets at the time of which I had just travelled.
I was then told that I would be investigated (all my previous Trainline journeys) and asked for some basic details which I gave accurately. The inspector informed me that for all fares that I was suspected of dodging I would have to pay the full fare (adjusted for 16-25 railcard) minus the fare that I had paid. I did not answer any prompts that he gave regarding other journeys, and only spoke about my admittance that I had dodged this particular fare.
After doing my research (on these forums and wider) it is clear to me that I could potentially be in quite a spot of bother.
Firstly regarding Trainline:
-I have no registered Trainline account, all previous tickets were bought as a guest.
-I have had my current phone for about 5 months. I did not purchase many Trainline journeys on this phone. I have deleted the app and have no remaining data (on my end at least) on it.
-From what I understand if I hadn't deleted the app I would have been able to see my previous logged journeys. Do Trainline still have access to this even though I don't have an account? I was paying by Apple Pay so would they investigate all tickets I have ever bought with that Apple Pay? Is that even possible?
It is important to note at this point that I have travelled between Welwyn and Hatfield before, and I only go to London occasionally (the inspector gloated to me about how they'd recently charged someone 47 grand for consistent short ticketing over an extended period of time). I have been to Hatfield before and have returned late in the evening where the barriers are open at Hatfield. The ticket price and type for this would be consistent with the one purchase for this short ticketing journey to Finsbury Park.
If Trainline, or whoever is investigating this matter, has access to previous tickets purchased by me, do they have the technology to check whether these past digital tickets have been tapped in at each station? Similar to the physical device that this inspector had on him at the time to check my current active ticket.
In regards to paying outstanding fares, if they have access to my previous journeys will they flatly assume that all returns between Welwyn Garden City and Hatfield I have bought are invalid? Will this potentially extend to other Trainline journeys between other stations in the past on my other phone bought with the same bank account? I know the amount I should have to pay in outstanding fares is very very low but I am concerned at being charged an exorbitant fee plus extras with the threat of court.
Realistically would they ever go back through say CCTV for example from journeys that were months maybe even years ago to check that I had been present at the station and the barriers were open for example if I questioned the fee?
I understand what I've done is very stupid (so please spare me the moral lecture) but I do no want this to end up in a criminal record; it's an absolute no with my current situation. However my current situation can also not accept an inflated payback price.
The advice I've seen so far has been that to achieve an out of court settlement (which is of course ideally what I want) I should engage with the process, apologise, and pay for what they ask for. I would be willing to do this if the fine is reasonable. If it not reasonable, and they say threatened me with court, are they realistically ever going to go to the lengths stated before (CCTV) to check the validity of every journey I've ever done through Trainline (if they're even capable of seeing this as I have no account)?
I'm innocent until proven guilty. So it's up to them to investigate all of these journeys that I could be charged for. Am I getting way over my head here or I am correct in this assumption?
Apologies for the long ramble, I've tried to detail as much information as possible. Any queries or further info please feel free to ask.
Yesterday I was stopped by an inspector at Welwyn Garden City station as I attempted to show a digital Trainline ticket from Hatfield to Welwyn Garden City (the 2nd leg of a return ticket from Welwyn Garden City). I had not been to Hatfield - I had been to Finsbury Park and admitted this to the inspector. He had a special device which was able to check whether my digital Trainline ticket had been tapped in at Hatfield, and he called up a worker at Hatfield to check that they were tapping in all digital tickets at the time of which I had just travelled.
I was then told that I would be investigated (all my previous Trainline journeys) and asked for some basic details which I gave accurately. The inspector informed me that for all fares that I was suspected of dodging I would have to pay the full fare (adjusted for 16-25 railcard) minus the fare that I had paid. I did not answer any prompts that he gave regarding other journeys, and only spoke about my admittance that I had dodged this particular fare.
After doing my research (on these forums and wider) it is clear to me that I could potentially be in quite a spot of bother.
Firstly regarding Trainline:
-I have no registered Trainline account, all previous tickets were bought as a guest.
-I have had my current phone for about 5 months. I did not purchase many Trainline journeys on this phone. I have deleted the app and have no remaining data (on my end at least) on it.
-From what I understand if I hadn't deleted the app I would have been able to see my previous logged journeys. Do Trainline still have access to this even though I don't have an account? I was paying by Apple Pay so would they investigate all tickets I have ever bought with that Apple Pay? Is that even possible?
It is important to note at this point that I have travelled between Welwyn and Hatfield before, and I only go to London occasionally (the inspector gloated to me about how they'd recently charged someone 47 grand for consistent short ticketing over an extended period of time). I have been to Hatfield before and have returned late in the evening where the barriers are open at Hatfield. The ticket price and type for this would be consistent with the one purchase for this short ticketing journey to Finsbury Park.
If Trainline, or whoever is investigating this matter, has access to previous tickets purchased by me, do they have the technology to check whether these past digital tickets have been tapped in at each station? Similar to the physical device that this inspector had on him at the time to check my current active ticket.
In regards to paying outstanding fares, if they have access to my previous journeys will they flatly assume that all returns between Welwyn Garden City and Hatfield I have bought are invalid? Will this potentially extend to other Trainline journeys between other stations in the past on my other phone bought with the same bank account? I know the amount I should have to pay in outstanding fares is very very low but I am concerned at being charged an exorbitant fee plus extras with the threat of court.
Realistically would they ever go back through say CCTV for example from journeys that were months maybe even years ago to check that I had been present at the station and the barriers were open for example if I questioned the fee?
I understand what I've done is very stupid (so please spare me the moral lecture) but I do no want this to end up in a criminal record; it's an absolute no with my current situation. However my current situation can also not accept an inflated payback price.
The advice I've seen so far has been that to achieve an out of court settlement (which is of course ideally what I want) I should engage with the process, apologise, and pay for what they ask for. I would be willing to do this if the fine is reasonable. If it not reasonable, and they say threatened me with court, are they realistically ever going to go to the lengths stated before (CCTV) to check the validity of every journey I've ever done through Trainline (if they're even capable of seeing this as I have no account)?
I'm innocent until proven guilty. So it's up to them to investigate all of these journeys that I could be charged for. Am I getting way over my head here or I am correct in this assumption?
Apologies for the long ramble, I've tried to detail as much information as possible. Any queries or further info please feel free to ask.