Stagecoach West are continuing to prove their incompetents on a consistent basis. As we enter the 11th month of driver shortages, the company are still unable to provide information to customers where necessary.
During these 11 months, they have expanded their Cirencester College network, taken on Amazon work in Swindon (which ended well
) and been willing to operate a complex shuttle network for Cheltenham Races.
In Gloucester, the company are running lines 8, 10 and 12 agonisingly late due to traffic problems caused by closures and road works. Very little initiative is being used to combat this, for example, extra capacity vehicles (4 decker cards sit around doing nothing when not doing a shuttle run), turning buses around to avoid leaving 60 minute gaps, increased communication etc.
More importantly, roadworks aside, when will the question of splitting route 10 be raised? Cancellations are causing buses to run behind eachover as wait times at stops are doubled. This has been horrific over the last 10 months, even more so since the PVR reduction. Roadworks down route have very large knock on effects. This is not a new thing, and it is not unknown that Service 10 is the most unreliable route in Gloucester. Splitting this service would improve reliability and reduce knock on effects down route. Would anyone happen to know whether this has ever been considered? Many thanks