TfL letter - person not known at my address

[Cricketer8for9]

We've received a letter from IRCAS on behalf of TfL properly addressed to our address but in the name of a person who does not live here and who we don't know. While there is an address to which appeals should be sent (but we're not appealing because the penalty fare notice isn't in our name) there isn't a return address. The IRCAS website states:

If you have received a letter addressed to an individual who is not known to you, please kindly return the letter to the address on the envelope ensuring that it is sealed. Please write a reason for your return on the envelope. Once your letter has been received in our office, the case will be handled accordingly.

That would be easy if there was a return address. There isn't. Does anyone have one?

 

[Mcr Warrior]

@Cricketer8for9.

Suggest you use...

ITAL Group Limited, trading as Independent Revenue Collection and Support (IRCAS),

Regus Building 1000 Lakeside,

Western Road,

Portsmouth. PO6 3EZ

It's the contact address shown on their website. See link below...

Contact Us | IRCAS

Customer focused collections.

www.ircas.co.uk

 

[Cricketer8for9]

But not, as I quoted above, what the FAQs say to do in this circumstance.

Faqs | IRCAS

Customer focused collections.

www.ircas.co.uk

When the FAQs state that something should be returned to the address on the envelope and there isn't one...

 

[AlterEgo]

But not, as I quoted above, what the FAQs say to do in this circumstance.

Faqs | IRCAS

Customer focused collections.

www.ircas.co.uk

When the FAQs state that something should be returned to the address on the envelope and there isn't one...

Okay, so…send it to a blank address then?

Their address has just been posted in the thread. Send it there. One assumes they used a plain envelope in error.

 

[Mcr Warrior]

Opinions may differ on this point, but would perhaps be an idea to put a stamp on the return (suitably addressed) envelope. Be worth the 87p postage cost and improve the likelihood of the item getting back to IRCAS and you not being further hassled.

 

[Haywain]

Write on the envelope “RTS - Not known at this address” and stick it in a post box. It's not your problem.

 

[WesternLancer]

Opinions may differ on this point, but would perhaps be an idea to put a stamp on the return (suitably addressed) envelope. Be worth the 87p postage cost and improve the likelihood of the item getting back to IRCAS and you not being further hassled.

I think in this case I’d be tempted to do this

Write on the envelope “RTS - Not known at this address” and stick it in a post box.

Even though this should work adequately in theory

 

[Joe Paxton]

Write on the envelope “RTS - Not known at this address” and stick it in a post box. It's not your problem.

Alternatively, do this and write on the return address (in Portsmouth) given by @Mcr Warrior above.

 

[BingMan]

We've received a letter from IRCAS on behalf of TfL properly addressed to our address but in the name of a person who does not live here and who we don't know. While there is an address to which appeals should be sent (but we're not appealing because the penalty fare notice isn't in our name) there isn't a return address. The IRCAS website states:

If you have received a letter addressed to an individual who is not known to you, please kindly return the letter to the address on the envelope ensuring that it is sealed. Please write a reason for your return on the envelope. Once your letter has been received in our office, the case will be handled accordingly.

That would be easy if there was a return address. There isn't. Does anyone have one?

Just mark it "Not known at this address" and pop it in a postbox. It then becomes RM's responsibility

 

[elaine66]

When the same thing happened to me a few months ago, I emailed [email protected] to say that there was no one of that name at my address. I got an apologetic email from TFL a week later confirming that proceedings against the person at my address had been stopped, so it felt like it was worth doing. Personally I wouldn't trust post returned to sender to get back to the right place and be acted on, but your mileage may vary.

 

[WesternLancer]

When the same thing happened to me a few months ago, I emailed [email protected] to say that there was no one of that name at my address. I got an apologetic email from TFL a week later confirming that proceedings against the person at my address had been stopped, so it felt like it was worth doing. Personally I wouldn't trust post returned to sender to get back to the right place and be acted on, but your mileage may vary.

Yes, this is the issue - it's one thing if it's unwanted mail - but if it's unwanted mail that could escalate to unwanted court papers and then ultimately bailiffs (in worst case scenario)turning up, investing in a 2nd class stamp at this stage might be worth it.

Having said that I occasionally do have cause to send out batches of post and do always make sure it has return address on it (you want to know if the person you are sending it to has moved away after all) and stuff that has been 'returned to sender' does turn up before too long usually.

 

[Hadders]

I would return the letter to the address given above with a brief covering letter explaining the situation, what you've done and why.

 

[WolvertonWorks]

Whatever method posting it you chose do get proof of posting - this could come in handy if they say they never rec'd what you returned to them.
You can ask for proof of posting in a post office for something being sent with or without (eg a freepost address) a stamp.

 

[Haywain]

Whatever method posting it you chose do get proof of posting - this could come in handy if they say they never rec'd what you returned to them.

Completely unnecessary - you cannot be responsible for something addressed to someone else.