Transfers to/from Shinkansen

[eoff]

Later today I am doing a quick trip to experience a Shinkansen ride. Basically just going for lunch and back as many other things to do.

The journey is Hamamatsuchō Station (JY) to Tokyo (Hayabusa Shinkansen) to Sendai and return.

My ticket says Tokyo (Ward Area) to Sendai (City Area).

Can I use this ticket to start my journey at Hamamatsuchō, presumably being careful to transfer to the Shinkansen within the JR zone at Tokyo?

I found no end of confusoin about this question online and the official advice seems to address multiple other siuations:
Local tickets, IC cards and spilit ticket transfers onto Shinkansen.

JR Staff have been unable to understand English well enough to answer my questions, I meant to post this earlier but forgot.

 

[Steve4031]

I have used Google Translate with JR staff and have gotten excellent results. I don't have specific answers to your questions because I used a rail pass and a Suica card when traveling in Japan.

 

[eoff]

Of course I can try but really don't want to take any chances that a gate eats my ticket, I suppose that is not likely on an exterior entry gate.

 

[P Binnersley]

According to the East Japan Railway Co. website you should have two tickets. A "base ticket" for the whole journey and a reserved/non-reserved seat ticket for the Shinkansen ("super express"). It sounds like you may only have the "base" ticket which would not be valid on a shinkansen train.

 

[eoff]

According to the East Japan Railway Co. website you should have two tickets. A "base ticket" for the whole journey and a reserved/non-reserved seat ticket for the Shinkansen ("super express"). It sounds like you may only have the "base" ticket which would not be valid on a shinkansen train.

Welcome to the confusion that is JR tickets.
No, I have a Shinkansen ticket, the outgoing says HAYABUSA 17 on it and includes a seat reservation.
It maybe that to JR this is actually two tickets in one, who knows, that might explain thier advice on having two tickets at barriers when doing transfers.
I will find out soon.

 

[hkstudent]

Later today I am doing a quick trip to experience a Shinkansen ride. Basically just going for lunch and back as many other things to do.

The journey is Hamamatsuchō Station (JY) to Tokyo (Hayabusa Shinkansen) to Sendai and return.

My ticket says Tokyo (Ward Area) to Sendai (City Area).

Can I use this ticket to start my journey at Hamamatsuchō, presumably being careful to transfer to the Shinkansen within the JR zone at Tokyo?

I found no end of confusoin about this question online and the official advice seems to address multiple other siuations:
Local tickets, IC cards and spilit ticket transfers onto Shinkansen.

JR Staff have been unable to understand English well enough to answer my questions, I meant to post this earlier but forgot.

Yes, you can use the tickets starting from any station within the 23 Ward area of Tokyo to any station in the city region of Sendai.
Hamamatsucho is only like 3 stations away on Yamanote Line to Tokyo Station, so it's not going to be difficult.

The fares from all stations in a city region to 200km+ journeys would be counted as a unified fare from the "central" station of the city.

Sadly, the WIKI explaining the special ticketing rule for metropolitan area is only available in Japanese and Chinese, and has so much of technical terms which may make Google translation difficult

特定都区市内 - Wikipedia

ja.wikipedia.org

When using Shinkansen, you need both the base fare ticket and the "express premium" ticket, thus there is a need for inserting both tickets at the Shinkansen barrier.


Boundary of Ward stations of Tokyo:

Boeder stations of Sendai City Region

 

[dutchflyer]

Sorry, dk this. Generally these type of Qs when even this forum cannot provide answer, try tripadvisor-the world wide general touristy info-forum. Usually one gets answers there from people who understand the always the same queries and can answer from own experience.
Even IF it includes local connecting, then this would only be on JR-and in Tokyo is an awful lot of other ´private´ local railways-even the metro has more as 1 operator, I think

 

[eoff]

My experience today was that the transfers worked. The outgoing ticket was accepted at Hamamatsuchō and the gate returned it. It of course worked into the Shinkansen gate line within Tokyo station.
On the return the ticket was returned to me when transferring out of the Shinkansen gate at Tokyo and both tickets (outgoing/return) were swallowed by the final exit gates in each journey.

I don't know why this single-ticket case is not one of the scenarious mentioned in the JR English guidance for transfers.

Saved me the (Suica) cost of two short journeys.

I forgot I had the DeepL translation app on the phone, have started using that when trying to communicate.