Used child ticket - approached by revenue recovery GWR

[Fawkes Cat]

Well, I got this reply yesterday
Good afternoon,

Thank you for your emails, and your cooperation. I have thoroughly reviewed our system and can confirm that the report has not yet been received to this office. As such, I will be unable to confirm any details at this time.



I appreciate that this may be frustrating, however I would advise that you contact us again in a few weeks in order for us to review again.



Once again, I appreciate your patience with us whilst we try to resolve this issue for you.





Yours sincerely



What should this mean... The person who took down my details said it will take 2 weeks for them to report me, but it's more than that now. Do you think they missed my name as they have to enter the names manually.

It means that there's nothing you can do just now. Make a note in your calendar for perhaps a month's time (end of February/start of March) and if the railway hasn't been in touch when that comes round, at that point think about what to do next.

 

[AlterEgo]

They may have decided not to progress with things because you are a minor. But we can’t be sure. Don’t do, or say, anything.

 

[RPI]

It could be that the person who stopped you hasn't yet had an admin day to submit their reports

 

[dinoteen123]

Hi.. just another question.. what if I don't get any letter in six months? Will they still be able to find me... I don't know if I'm right.. but I heard the train companies only have 6 months to do something about it.. and after that.. nothing happens.. please correct me if I am wrong

 

[Titfield]

Hi.. just another question.. what if I don't get any letter in six months? Will they still be able to find me... I don't know if I'm right.. but I heard the train companies only have 6 months to do something about it.. and after that.. nothing happens.. please correct me if I am wrong

It is 6 months to lay papers before a court I.e. start legal proceedings against you.

 

[Fawkes Cat]

Hi.. just another question.. what if I don't get any letter in six months? Will they still be able to find me... I don't know if I'm right.. but I heard the train companies only have 6 months to do something about it.. and after that.. nothing happens.. please correct me if I am wrong

It is 6 months to lay papers before a court I.e. start legal proceedings against you.

That's for prosecuting you in the criminal courts, and is normally a complete answer. But it might be worth mentioning that we are currently seeing a case (just the one) from a different railway company where even after more than six months the railway are threatening to go to the civil courts to get their money and costs back.

So even after six months, you can't afford to ignore any official looking letters!

 

[RPI]

That's for prosecuting you in the criminal courts, and is normally a complete answer. But it might be worth mentioning that we are currently seeing a case (just the one) from a different railway company where even after more than six months the railway are threatening to go to the civil courts to get their money and costs back.

So even after six months, you can't afford to ignore any official looking letters!

Civil courts are being used a lot more these days for recovery of fares but TOC's

 

[dinoteen123]

It's been a month and I haven't received by post or mail.. I did tell them about my address change and they replied... Should I mail them again?

 

[Fawkes Cat]

It's been a month and I haven't received by post or mail.. I did tell them about my address change and they replied... Should I mail them again?

In post #31, I said

It means that there's nothing you can do just now. Make a note in your calendar for perhaps a month's time (end of February/start of March) and if the railway hasn't been in touch when that comes round, at that point think about what to do next.

That's still what I think. Give it another week before thinking about worrying.

 

[dinoteen123]

Hi so I made a mail... I haven't send it yet.. it might have few spelling errors which I will correct before sending


Salutations
Goodmorning
I had send a mail more than a month ago regarding my address change and I did receive a mail regarding it... But I do not know if they have dome that change down... These are my details****** I have attached a copy of a slip I got from the revenue officer at the train station.


Should I add anything or shud cancel out anything... Please help

 

[Fawkes Cat]

But I do not know if they have dome that change down.

There are various other bits in your draft which could be improved as well, but I'm not sure what this is meant to mean. So please can you reword it so it's a bit clearer? Then we might be able to help.

 

[WesternLancer]

Hi so I made a mail... I haven't send it yet.. it might have few spelling errors which I will correct before sending


Salutations
Goodmorning
I had send a mail more than a month ago regarding my address change and I did receive a mail regarding it... But I do not know if they have dome that change down... These are my details****** I have attached a copy of a slip I got from the revenue officer at the train station.


Should I add anything or shud cancel out anything... Please help

I would not send this draft myself - too informally worded
But firstly -
When you wrote to them about a month ago, and you say you got a reply regarding it - can you post a copy of that reply here (with any name and address details removed)

 

[dinoteen123]

I wanted to send a mail.. but I got the letter to my address, I am happy it arrived... I payed the fine, it was 157 pounds... I got the letter on 5th of march...I did learn my lesson the hard way.... No more traveling on child ticket .... Now I can finally be in peace and focus on my a levels. Thank you for all of your support.

 

[Pushpit]

Thank you for letting the forum know of the outcome here.