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Using wrong railcard

Dilpreet Kaur

Member
Joined
7 Apr 2025
Messages
6
Location
London
Hi

I apologies for the long post.

I have used wrong railcard while traveling instead of network railcard i used 26 to 30.

i couldnt show my card while checking out at b station. as i changed phone etc... i was getting late as well for the office.

I have 2 address i had give the one where usually all my paper work goes. Even he checked my wallet from phone ehich had my A address where usually my paper or mails goes not usually but few them are yet to be updated to the B address.

i live at different address but i am usually on both the addresses.

The insoector heard the wrong dob and mentioned wrong on the paper and asked me uplaod within 14 days.

I have uploaded now i checked the railcard is wrong and DOB is also wrong.

I am worried now what could be the consequences.

It is my mistake i agree being new mum my brain is all over the places plus i work fulltime. I know its not the excuse.

I had gilled the and provided my network railcard already via the link was provided
 
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RailUK Forums

Hadders

Veteran Member
Associate Staff
Senior Fares Advisor
Joined
27 Apr 2011
Messages
15,922
We need to know more details to be able to assist.

- Which stations were you travelling between?
- Which train compnay are you dealing with?

I have 2 address i had give the one where usually all my paper work goes. Even he checked my wallet from phone ehich had my A address where usually my paper or mails goes not usually but few them are yet to be updated to the B address.
Can you be contacted via the address you gave the inspector?

i live at different address but i am usually on both the addresses.
As long as you can gain access to post sent to either address this isn't a problem.

The insoector heard the wrong dob and mentioned wrong on the paper and asked me uplaod within 14 days.
Did the inspector hear the wrong date of birth or did you give them an incorrect date of birth?

I have uploaded now i checked the railcard is wrong and DOB is also wrong.
OK, the incorrect railcard is going to be a problem.

I am worried now what could be the consequences.
You've comitted a criminal offence and the train company is entitled to prosecute you in the Magistrates Court if they want to.

Most train companies will offer an out of court settlement as long as you co-operate with them, and haven't come to their attention before. The train company will write to you in the next few weeks asking for your version of events before they decide how to proceed. When the letter comes, upload a redacted copy of it in this thread along with your draft reply and forum members will proof read it for you.
 

Dilpreet Kaur

Member
Joined
7 Apr 2025
Messages
6
Location
London
Thank you @Hadders for the quick response. I was travelling from staines to east croydon but my orange slips says clpham to east croydon single.I had given him this information too that i am stravelling from staines. This i remember. He even clicked the pic of my ticket. Tho it was mentioned clapham to east croydon The Train was thameslink Govio. I dont want to have criminal record on me. I am immigrant here. I have family. amy furtire will be ruined. I am happy to pay the penality. I learnt my lesson. I dont think i have given wrong dob. I am not sure if that was even recording at all. But my address was picked from his phone and name were also matched.

We need to know more details to be able to assist.

- Which stations were you travelling between?
- Which train compnay are you dealing with?


Can you be contacted via the address you gave the inspector?


As long as you can gain access to post sent to either address this isn't a problem.


Did the inspector hear the wrong date of birth or did you give them an incorrect date of birth?


OK, the incorrect railcard is going to be a problem.


You've comitted a criminal offence and the train company is entitled to prosecute you in the Magistrates Court if they want to.

Most train companies will offer an out of court settlement as long as you co-operate with them, and haven't come to their attention before. The train company will write to you in the next few weeks asking for your version of events before they decide how to proceed. When the letter comes, upload a redacted copy of it in this thread along with your draft reply and forum members will proof read it for you.
Thank you inwas travelling from staines to east croydon but my orange slips says clpham to east croydon single.He even clicked the pic of my ticket. Tho it was mentioned clapham to east croydon The Train was thameslink Govio. I dont want to have criminal record on me. I am immigrant here. I have family. amy furtire will be ruined. I am happy to pay the penality. I learnt my lesson. I dont think i have given wrong dob. I am not sure if that was even recording at all. But my address was picked from his phone and name were also matched.
 

30907

Veteran Member
Joined
30 Sep 2012
Messages
20,519
Location
Airedale
Your future will not be ruined, even if you are taken to court. This is unlikely if you continue to engage with GTR.

Even a court conviction for a small offence like this won't usually be a disaster.

Would you have had to pay more with a Network Railcard? This would be the case if you travelled before 10.00 on weekdays. Also, when GTR investigate, will they find that you have done this before?

(You don't have to reply, but either of these or both make a difference to how GTR respond.)
 

Dilpreet Kaur

Member
Joined
7 Apr 2025
Messages
6
Location
London
Yes i guess i have to pay more if i have travel before 10 but most of the apps show different discounts etc....if i choose the actual network railcard that still shows some sort of discount. i dont have to travel everyday. i am once in a blue moon traveller. This is first time i have done that. It was not intentional i was just checking through different apps what i am liable to etc.....i have it stayed there on the app and booked in hurredily. As i was getting late bplus my baby got up eventually and i had t hand it over to my husband etc.... it was chaotic. i dont want to have criminal stamp on me. my settelement is due in few months. I am panicking now. i have always travelled with railcard or pay as go. I donno how far this invrstigation goes. If i wanna hide this offence i would have tap the card and left. They didnt caught i went myself asked for help to open the barriers. I was one who showed them my ticket to them and requested them to let me go. Plus i dont remember why he had my wrong dob on orange slip i gave i dont remember or he heard wrong. Rest address and name matched perfectly. How do i check i have used this before ewith wrong travel card or how they find it ? I am genuenially curious. Sorry for being dumb.
 

Titfield

Established Member
Joined
26 Jun 2013
Messages
2,710
They can get details of the bookings you have made from the ticket retailer you used for the ticket when you were caught. They can then look at all those tickets (bookings) and see if there are any issues with those tickets though they can not prove you used those tickets wrongly. If you "fessed up" then it would be a different matter. They may send you a spreadsheet of all the bookings you have made and ask you to confirm whether you used those tickets (and possibly if so). They will then decide whether to offer you an out of court settlement or take you to court.
 

Dilpreet Kaur

Member
Joined
7 Apr 2025
Messages
6
Location
London
They can get details of the bookings you have made from the ticket retailer you used for the ticket when you were caught. They can then look at all those tickets (bookings) and see if there are any issues with those tickets though they can not prove you used those tickets wrongly. If you "fessed up" then it would be a different matter. They may send you a spreadsheet of all the bookings you have made and ask you to confirm whether you used those tickets (and possibly if so). They will then decide whether to offer you an out of court settlement or take you to court.
oh make sense thank you so much. Hope for the best and pray for the best now. May I please know How long does it take them to send the letter ? I have already received the acknowledgement regarding my ticket and railcard which i uploaded on the link and they requested to provide via email.
 

Titfield

Established Member
Joined
26 Jun 2013
Messages
2,710
Letters can take anything from a few days to a few months depending on workload and backlog. I think it will be sooner rather than later as your case appears to be “live” already. When you receive it please post to this thread with all personal details obscured so you can be given the best advice before you respond. In the meantime please try not to worry.
 

Dilpreet Kaur

Member
Joined
7 Apr 2025
Messages
6
Location
London
Letters can take anything from a few days to a few months depending on workload and backlog. I think it will be sooner rather than later as your case appears to be “live” already. When you receive it please post to this thread with all personal details obscured so you can be given the best advice before you respond. In the meantime please try not to worry.
Thank you so much
 

rv123

Member
Joined
9 Apr 2025
Messages
5
Location
London
They can get details of the bookings you have made from the ticket retailer you used for the ticket when you were caught. They can then look at all those tickets (bookings) and see if there are any issues with those tickets though they can not prove you used those tickets wrongly. If you "fessed up" then it would be a different matter. They may send you a spreadsheet of all the bookings you have made and ask you to confirm whether you used those tickets (and possibly if so). They will then decide whether to offer you an out of court settlement or take you to court.
If you agree with the spread sheet they sent of your travel history do we have to accept it?
If so what are the chances they will settle out of court?
 

Titfield

Established Member
Joined
26 Jun 2013
Messages
2,710
If you agree with the spread sheet they sent of your travel history do we have to accept it?
If so what are the chances they will settle out of court?
You don't have to accept it but you would need compelling evidence that some of the entries weren't correct to go back with.

The main point of the spreadsheet is to calculate the offer of the out of court settlement based on the listed fare evasion.

With most operators (not TfL) there is a good chance of a settlement providing (a) you cooperate (b) you werent abusive or threatening (c) this is not fraud# or industrial scale fare evasion*

#fraud for example forgery of tickets.

*It seems to take a very high level of fare evasion to qualify as industrial scale.
 

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