The pedestrian access certainly needs to be improved. Many years ago, when London was a new thing for me, getting out of Waterloo was a doddle, you just went over the footbridge and through the Shell building, kept going past the Festival Hall and across Hungerford Bridge,. You didn't even need any signposts, it was obvious all the way. It has got worse and worse over the years. Now when I want to get from the South Bank, ie the river, or from Waterloo Bridge, to the station, I always get confused and never sure which is the best way, frequently meeting blocked routes by building work. The occasional sign for Waterloo pointing in just the vague direction. When I eventually get Victoria Arch in view I have to negotiate multiple traffic controlled crossings, and then of course those stairs which even for an athletic person like me I feel unsafe on - accident waiting to happen as you say. The whole area needs rethinking, there are plenty of us who don't just jump on the tube.