kristiang85
Established Member
- Joined
- 23 Jan 2018
- Messages
- 2,658
This is a small issue but its been bugging me for a while.
Since the pandemic, I've ditched my annual season ticket from Basingstoke to Waterloo, and just travel in on off peak day returns once a week with a Hatton/Lapworth Gold card discount.
I travel on the 0937 train (arriving 1023), and the ticket I buy at the station is always accepted by the barriers at Basingstoke, but it is never accepted by the Waterloo barriers, and this has been going on for months.
It is becoming increasingly annoying now as there are more passengers, as I need to find a human to let me through and there's usually a queue for that so it does waste some time. I've asked a few times now why the ticket never works, and they say things 'don't worry about it' or simply that they are not sure. I've never got an answer.
It can't be the Gold card as I have no problems with other journeys, and I can't imagine its the time of travel as the Basingstoke barrier lets me through fine - any ideas? And presumably there's nothing I can do about it?
Since the pandemic, I've ditched my annual season ticket from Basingstoke to Waterloo, and just travel in on off peak day returns once a week with a Hatton/Lapworth Gold card discount.
I travel on the 0937 train (arriving 1023), and the ticket I buy at the station is always accepted by the barriers at Basingstoke, but it is never accepted by the Waterloo barriers, and this has been going on for months.
It is becoming increasingly annoying now as there are more passengers, as I need to find a human to let me through and there's usually a queue for that so it does waste some time. I've asked a few times now why the ticket never works, and they say things 'don't worry about it' or simply that they are not sure. I've never got an answer.
It can't be the Gold card as I have no problems with other journeys, and I can't imagine its the time of travel as the Basingstoke barrier lets me through fine - any ideas? And presumably there's nothing I can do about it?