As soon as COP26 is done and dusted, the unions and Transport Scotland need to get around the table and start serious negotiations of what comes next - particularly the RMT as the conductor / TE deal is short term to the end of the franchise.
The issues ducked for the whole of ScotRails time in the private sector such as making the railways formally a seven day a week railway need to be grasped so we’re not back here in this sh*tshow level of industrial relations repeatedly.
However, I do think there needs to be a wholesale discussion about the role of onboard staff in the medium term.
Given what Scot Gov says it wants to achieve with decarbonisation and modal shift, carrying on as its always been doesn’t seem to be an option. The railway must be more resilient, dependable and attractive to travellers. That’s requiring a mix of better onboard ambience and facilities, more capacity (not less), higher (not lower) frequency.
The rise of at least part time Working from Home can be as much an opportunity as a threat, make it as easy to work on the train as home. Less time in the office might actually have a positive outcome for business travel demand vs decline of regular commuting.
Pre Covid longer distance ScotRail services and in particular the Inter7City services should have had 3 members of staff. You can have a second or even third safety critical staff onboard without necessarily having an unchanged traditional guards role. A closed buffet on the HSTs for example is not enhanced onboard facilities… they should be open throughout with either a trolley or at seat ordering and delivery option.
Ultimately better pay and conditions can come from a successful and expanding railway going forwards as a major part of the solution to transport challenges in what needs to be a changing world post COP26. Surely far better to be part of that, than to be left as an archaic irrelevance in terminal decline which is where it felt ScotRail might have been heading had the strikes happened.