VideozVideoz
Member
- Joined
- 23 Dec 2010
- Messages
- 574
I was intercepted at Manchester Victoria train station in November by revenue protection having travelled from Salford Crescent. I had purchased a ticket on the TfW app but due to a concert at the arena, the mobile network was not working so I could not download / show my ticket. As a result, I had no choice but to give my details so I could get through the barrier. The guy said, as long as I had a ticket there would be nothing to worry about. Which I agreed with.
I got a letter from northern railway debt recovery team asking for information on personal details and stations travelled between which I provided on email. I even sent the ticket reference number but not the QR code because it shows as expired on the TfW app.
Northern replied saying they need the QR code and to contact my ticket issuer. In the meantime I have now received a fixed penalty notice (which was delayed by 1 week due to the post strikes) and I now have days left to pay it. The letter states I travelled from Manchester Vic to Manchester Vic (which is most def wrong!) and that I owe a fare of £0.01 plus the £90 penalty fare if I want to avoid prosecution.
Now here is my conundrum. I know I purchased a valid ticket, TfW have just replied to say they cannot send me the QR code because the ticket wasn’t activated (I couldn’t download and activate it due to the data network being overloaded as a result of 10,000+ ppl being at Manchester arena).
Am I better off just paying up? Or risk fighting my case in court, bearing in mind their letter incorrectly states I travelled from MCV to MCV. I also don’t think a £0.01 fare even exists in the database does it?? I am thinking about paying the £90.01 today but it’s like admitting I didn’t purchase a ticket when I did. Dunno if it’s worth noting but Northern don’t seem interested in my reasoning and are adamant they want the QR code
I got a letter from northern railway debt recovery team asking for information on personal details and stations travelled between which I provided on email. I even sent the ticket reference number but not the QR code because it shows as expired on the TfW app.
Northern replied saying they need the QR code and to contact my ticket issuer. In the meantime I have now received a fixed penalty notice (which was delayed by 1 week due to the post strikes) and I now have days left to pay it. The letter states I travelled from Manchester Vic to Manchester Vic (which is most def wrong!) and that I owe a fare of £0.01 plus the £90 penalty fare if I want to avoid prosecution.
Now here is my conundrum. I know I purchased a valid ticket, TfW have just replied to say they cannot send me the QR code because the ticket wasn’t activated (I couldn’t download and activate it due to the data network being overloaded as a result of 10,000+ ppl being at Manchester arena).
Am I better off just paying up? Or risk fighting my case in court, bearing in mind their letter incorrectly states I travelled from MCV to MCV. I also don’t think a £0.01 fare even exists in the database does it?? I am thinking about paying the £90.01 today but it’s like admitting I didn’t purchase a ticket when I did. Dunno if it’s worth noting but Northern don’t seem interested in my reasoning and are adamant they want the QR code
Last edited: