Hello,
I am really stressed out as I have realised that I have been using a railcard ticket without a railcard.
I have caught on the train from Huddersfield to Manchester (transpennine express). They gave me a ticket irregularities report.
When they first asked the railcard I thought I had access to my old one but wasn’t case, I was actually referencing to a different card out of panic and kept with that (I am new to trains up north).
It’s happened since end of October about 4 times a month, but have also traveled across the LNER and Aviva and grand central lines for the remainder of the journey.
Do you know when the investigators are looking at the Trainline history, do they also take into account the journeys that aren’t transpennine.
Can you please confirm how best to tackle this when they send a letter, as as the revenue officer was there I was originally reluctant to give my details but did prove my name and address before they left so I gave them the valid information.
I have since brought the correct railcard and will ensure to note this when they email.
With my reluctance in the video they recorded of me, I followed with the email they provided and said the following:
Would be really appreciated if someone could confirm the likely outcome. I am happy to be upfront and say I was ignorant to the railcard since I started travelling, but have been ticket checked many times and never asked for this so was not even aware. I also have now brought one.
Thanks a lot
I am really stressed out as I have realised that I have been using a railcard ticket without a railcard.
I have caught on the train from Huddersfield to Manchester (transpennine express). They gave me a ticket irregularities report.
When they first asked the railcard I thought I had access to my old one but wasn’t case, I was actually referencing to a different card out of panic and kept with that (I am new to trains up north).
It’s happened since end of October about 4 times a month, but have also traveled across the LNER and Aviva and grand central lines for the remainder of the journey.
Do you know when the investigators are looking at the Trainline history, do they also take into account the journeys that aren’t transpennine.
Can you please confirm how best to tackle this when they send a letter, as as the revenue officer was there I was originally reluctant to give my details but did prove my name and address before they left so I gave them the valid information.
I have since brought the correct railcard and will ensure to note this when they email.
With my reluctance in the video they recorded of me, I followed with the email they provided and said the following:
Would be really appreciated if someone could confirm the likely outcome. I am happy to be upfront and say I was ignorant to the railcard since I started travelling, but have been ticket checked many times and never asked for this so was not even aware. I also have now brought one.
Thanks a lot
Attachments
Last edited: