Recent content by toffeedanish

Metro's Travel Centre staff have relocated to work next to Northern's ticket office staff at Bradford Interchange (rail station). They offer their full usual range of services inclusive of selling scratch-off WY Daysaver Bus & Train (Adult, Family or Group).

I've been in this situation many times and it has never been a problem. My partners ticket will have my name on as I paid for the journey that was delayed and generated the freebie.

You need a 30 minute delay with Northern to claim a Northern complimentary pass.

I have done this journey at these times as far as Edinburgh a number of times. On all occasions a large proportion of the pax onboard were trying to make the same connection at Newcastle, so it would be well worth the ask. The connection is scheduled to be cross-platform, so fairly easy.

M-F There is an 0800 B3 bus from Hebden Bridge to Keighley to save you go8ng to Leeds: £2 for a spectacular bus ride and saving enough time have a cooked breakfast in Keighley.

There is a subway, so you can always access the other platform, assuming no mobility issues. Granted with only the stated 3 minutes this was probably not an option.

I would just accept. There is a cost attached to dealing with their mistake which would make it a potential lose-lose situation for you to contact TPE. Using the refund for additional travel would turn it into a win-win scenario.

TLC's fares local to Hebden Bridge are less than £2 eg. Hebden Bridge to Hepstonstall £1.75.

First believe that recent changes to the road layout will result in problems for buses if they operate in both directions, either with parked vehicles or passing each other. Team Pennine seem to operate both ways with no issues. If First buses went through King Cross on their way into Halifax...

Transdev Coastliner 843 bus will take you between Scarborough and York (and Leeds), and Arriva X93 will take you between Scarborough and Whitby and Middlesbrough to join up your Northern rail routes for £2 per journey. The latter would be better if you had two complimentary Northern singles.

For clarity, a West Yorks issued ENCTS pass is valid during these times for a 50% discount on the Anytime Day Return fare.

All agreed. There is clearly more than one type of standard template reply in use, or these have changed over time, which would explain differing interpretations. So as it stands, although Northern have provided me with a complimentary return as a result of heavy delay whilst travelling on an...

Yes, but it doesn't specify that this needs to be before outward travel, and there is no reason for this.

Seriously? That is a big reduction of potential validity: you would have to know your date of return. I can't see any requirement for this in the T&Cs. I have travelled many times with these and only filled in the return date box on the day of my return travel. There is no logic to requiring the...

For completeness, the correct course of action would have been to obtain a Promise to Pay from the TVM (having arrived in time to do so) to present at next opportunity to pay.