Yesterday we boarded a Metrolink tram at Radcliffe in order to connect with a Tpe Train at Manchester Victoria -Bound for Liverpool. I understand there was a power outage in Manchester that halted all Metrolink services. After sitting on the tram for 20 minutes we rang Metrolink customer services and got no reply , We was going to miss our connection at Victoria. The Tram driver advised us to get a taxi and Metrolink should reimburse us-Which we did.- I still missed the train though. That was 43 pounds down the toilet - When we finally Got through to Metrolink customer services last night we were told, No refund on taxis as replacement buses had been laid on -Which we did not know about and neither did the driver. We were also refused a refund on our tickets as they said we can issue a Tram ticket for future travel - Which would be useless as I usually drive to a Rail station[Car was having a service]. Did we do anything wrong? I set out from my home at 9am in order to get our Train at 10 41- There were two of us traveling.