I travelled on a couple of 165s yesterday to and from Gatwick. Both unrefurbished and in a terrible state. First class had markings and anti-macassars but was full of 'standards' (students, etc.) without the guard bothering. Can't blame the crews as they must be fed up with the appalling failure of GWR to provide signage in the
refurbished units, making it impossible to know what is going on with first class for them and the passengers. I have complained to GWR - there's no excuse for proper signage not being applied, but they have a lot of form in this regard. They should have taken the opportunity with the refurbs to apply bold yelllow external stripes as well, along the lines of the 769s in GWR livery, but haven't bothered with that either. A real mess. When I receive the usual pointless stock reply from GWR I'll be writing to Mark Hopwood personally. I used to think Southern's attitude to its first class provision was the worst I could expect to encounter, but this is far, far worse. By wilfully putting newly-refurbished units into service without any marked first class (i.e. not actually providing the facility in any meaningful sense) while advertising it, and charging the relevant fares, they are surely in breach of trading standards/contract.
BTW, while at Gatwick, this huge illuminated sign caught my eye - where exactly is 'Gatwick South' station, I wonder?! Very misleading and I imagine some passengers unfamiliar with the airport will be searching for a non-existent station - shame on GX.
But I'm sure you can. With enough will and money, better materials could be used. Treadmaster manufacture many different types of flooring and have done for years - indeed the previous incarnation for FGW was both non slip and easy to clean*, and being a darker colour at least did a better job at attempting to hide the dirt better. Sadly, as
@Clarence Yard eludes to, a more expensive better wearing flooring probably was available but with the DfT allowing funding for a more more restrained refresh, a cheaper version was no doubt selected instead. It's certainly not holding up so well in the 150/2s which often look dirtier than they should be.
*Funny enough I actually have some in our garage left over from one of the various refurbishment projects over the years.
Yes, obviously dark colours show less (dark) dirt, but the fact is that anti-slip properties require indentations (roughness) by definition and, also by definition, rough surfaces are harder to clean. I'm not saying they
can't be cleaned; it's just harder/more time-consuming.