I have been riding the trams all day, and I have made a few observations.
Firstly, the 30-minute frequency on each service is not ideal, to say the least. An urban tram system should operate on a turn-up-and-go basis, especially when many people are hopping on and off for short trips and using it as a walking accelerator.
Secondly, I am aware of staffing shortages and that Blackpool Transport is actively recruiting more people. However, I note that the system has a very high staffing requirement, with three members of staff per tram. I wonder whether switching to a buy-before-you-board system with penalty fares in place would be more efficient and lower running costs.
Thirdly, I note that the tramway is duplicated by the 1 and 1A bus routes. This seems wasteful, and I wonder if anyone has considered curtailing the bus routes so that they feed into the tramway rather than compete with it, or, on the other hand, shortening the hours of tramway service during weekdays when passenger numbers are low and getting everyone to use the bus instead.
Fourthly, the tramway has many slow sections, including sections outside areas of high pedestrian activity where the speed must not exceed 10 km/h.
Fifthly, it seems that the design of the extension is shortsighted as it precludes further extension of the tramway beyond North Station by placing the Holiday Inn hotel in front of the tram tracks.
Despite all the shortcomings, I wish Blackpool Transport all the best and for the extension to turn out to be a success.