They were recorded as an "05 adult" and then a child later on which I assume is because they are under the age of 18 and so legally are not an adult, they had the ticket on them but as it was a day saver it is a discounted ticket and so has different rules around purchasing seen here
https://www.merseyrail.org/tickets-passes/daily-travel/day-saver/ it clearly states that "You can now buy an All Area Adult and 18 and under Day Saver online" so it doesn't distinguish between the child and 16-18 day saver tickets because
well they are identical, she gained nothing financially from travelling using the child ticket and so merseyrail obviously lost no money in fact they gained money because she had to buy another 16-18 day saver to get through the moorfields security to get back to chester as they did not take the fine as evidence for a ticket purchase. I understand why fines are provided to those who travel with child tickets when are 16 and above because they are different price but as day savers are classed as discounted tickets based on being a young person it says that here
https://www.merseyrail.org/tickets-passes/young-person-tickets/ they don't have a railcard but on the merseyrail website it clearly states that
"Passengers aged 18 years or under can now buy Young Person’s Railpass and Day Saver tickets for travel in the Merseyside area." Had she bought her ticket online she would not have been fined because it would be classed as a
"5-18 young persons day saver".
"Young Person’s tickets are now available for 16, 17 and 18 year old's offering better value and more affordable travel.
Following changes to the law meaning young people must stay in education or work based training until their 18th Birthday, Merseyrail have made changes to their ticket products to bring more affordable travel to younger passengers.
Passengers aged 18 years or under can now buy Young Person’s Railpass and Day Saver tickets for travel in the Merseyside area."
The fact it was a day saver ticket is why we have some ground for appeal because the reason for the child ticket fines is because people will buy return and single child tickets when they're 16 or older so they don't have to pay as much but this does not apply to this scenario with a day saver ticket because 5-18 year olds pay the same amount of money for the day saver privileges as they are discounted tickets.
Will do, going to do it with her and we still have some time but honestly thank you to everyone on this thread for your help, both me and my girlfriend are not trying to steal from merseyrail we both buy tickets every journey
as we should and if the ticket had been a different price then the PF would be warranted regardless of the human error in buying the ticket we would be upset obviously but the tickets are the same price in this case and so the PF is not fair in my view.
Hi, we are doing the appeal now.
It is asking for information:
"Your appeal should include:
- a copy of your notice
- any relevant ticket you may have held and/or why you could not produce a valid ticket or other authority to travel
- where you started your journey and when you arrived at that station
- the train you took for your journey
- any other information or documentation relevant to your appeal, i.e. Season Ticket, Railcard or Photocard etc."
I am guessing we should take a photo of the notice and the ticket and upload it on the computer but what do we put for the train she took? Do we just put the time of the train or do we need to give a train number?