I'm trying to redeem East Coast Rewards for return tickets from Kings Cross to York for myself and the family via the EC website. If I state 2 adults and 2 children the price comes up as £40, but if I state 4 adults the price drops to zero.
The children are both infant school age but is there anything in the regulations to say they can't travel on an adult ticket?
The children are both infant school age but is there anything in the regulations to say they can't travel on an adult ticket?