[email protected].
Member
- Joined
- 23 Dec 2008
- Messages
- 305
Sunday 1/9/19
My itinerary was as follows,
Dep Nottingham 09:54
Arr Birmingham N/S 11:02
Dep Birmingham Moor St 11:55
Arr London Marylebone 13:38
The train from Nottingham was cancelled, Lack of a conductor/guard and ran ecs Not to Bhm
We were advised to take next available service at 11:11 arriving BHM 12:21
My question is, I realize I can claim full refund for the cancelled Crosscountry 09:54 train BUT can I make a claim for the Chiltern Trains service at 11:55 as well which I missed?
In the end I bought an advance ticket and traveled Virgin Trains from BHM and payed the additional fee.
Could I have asked for my Chiltern ticket to be endorsed ?
My itinerary was as follows,
Dep Nottingham 09:54
Arr Birmingham N/S 11:02
Dep Birmingham Moor St 11:55
Arr London Marylebone 13:38
The train from Nottingham was cancelled, Lack of a conductor/guard and ran ecs Not to Bhm
We were advised to take next available service at 11:11 arriving BHM 12:21
My question is, I realize I can claim full refund for the cancelled Crosscountry 09:54 train BUT can I make a claim for the Chiltern Trains service at 11:55 as well which I missed?
In the end I bought an advance ticket and traveled Virgin Trains from BHM and payed the additional fee.
Could I have asked for my Chiltern ticket to be endorsed ?