Purely hypothetical question because my delay repay claim has already been settled.
On October 4th our journey from Manchester Piccadilly to Southampton Central was disrupted due to a fatality between Leamington Spa and Banbury. No fault of CrossCountry of course, however it resulted in a 2 hour plus delay to arrival, so they were obliged to (and have promptly done so) refund the full cost of two Off-Peak Returns, not an inconsiderable sum.
The refund was received before we made the return journey (yesterday - which ran to time), but I did get to thinking what, if any, is the entitlement to additional compensation had the return journey also have been delayed?
I presume nothing because of the 100% refund already received?
On October 4th our journey from Manchester Piccadilly to Southampton Central was disrupted due to a fatality between Leamington Spa and Banbury. No fault of CrossCountry of course, however it resulted in a 2 hour plus delay to arrival, so they were obliged to (and have promptly done so) refund the full cost of two Off-Peak Returns, not an inconsiderable sum.
The refund was received before we made the return journey (yesterday - which ran to time), but I did get to thinking what, if any, is the entitlement to additional compensation had the return journey also have been delayed?
I presume nothing because of the 100% refund already received?