Hello all,
I've been trying to obtain delay repay for a journey from Stockport to Leeds, where I used (a) the return portion of a Mirfield-Stockport Off-Peak Return plus (b) my annual West Yorkshire MCard (zones 1-3, which covers the Mirfield-Leeds part).
Transpennine Express (whose train cancellation caused the delay) are asking for a proof of the price paid for the MCard. However, as I purchased this through the scheme that gives further discount if bought through an employer, all I have is the loan agreement with my employer. I have sent this, and emailed WYCA to see if a receipt can be issued.
I wasn't really expecting any compensation other than part of the value of the rail ticket. I'm sure that's what has happened in similar claims I have made in the past.
Does anyone have any experience or thoughts that might help please?
I've been trying to obtain delay repay for a journey from Stockport to Leeds, where I used (a) the return portion of a Mirfield-Stockport Off-Peak Return plus (b) my annual West Yorkshire MCard (zones 1-3, which covers the Mirfield-Leeds part).
Transpennine Express (whose train cancellation caused the delay) are asking for a proof of the price paid for the MCard. However, as I purchased this through the scheme that gives further discount if bought through an employer, all I have is the loan agreement with my employer. I have sent this, and emailed WYCA to see if a receipt can be issued.
I wasn't really expecting any compensation other than part of the value of the rail ticket. I'm sure that's what has happened in similar claims I have made in the past.
Does anyone have any experience or thoughts that might help please?
Last edited: