Trainfan344
Established Member
- Joined
- 13 Oct 2012
- Messages
- 2,306
A couple of weeks ago (Saturday 2nd December), on a freedom of the southwest 3 in 7 rover ticket, I was attempting to make a journey, admittedly in parts from Penzance to Worcester Foregate Street, After a minor delay in Cornwall, I ended up arriving at Cheltenham Spa from Exeter St Davids about 16:20, expecting to catch the 16:48. I had an engagement in Worcester at 7pm.
However, as can be evidenced from this link to Ontime Trains https://www.ontimetrains.co.uk/depa...rture=16:48;arrival=17:23;timeField=Departing the 16:48 was cancelled, as was the 17:48 and 18:48. After speaking to staff at Cheltenham Spa station, I was told to make my way to Worcester via any reasonable route.
So I then boarded the next CrossCountry service to Birmingham New Street, however after missing a tight connection and checked trains from Snow Hill. However, with the 17:57 and 18:27 departures both showing as cancelled and an engagement to make, I headed to Bromsgrove to get an Uber to Worcester, arriving about 7pm. Evidence here https://www.ontimetrains.co.uk/depa...rture=18:57;timeField=Departing;arrival=20:05
With this in mind, when it comes to Delay Repay, do I claim for a delayed journey of 120+ minutes, or do I claim for an abandoned journey, which advises me to claim from where I purchased the ticket, this being my local ticket office.
However, as can be evidenced from this link to Ontime Trains https://www.ontimetrains.co.uk/depa...rture=16:48;arrival=17:23;timeField=Departing the 16:48 was cancelled, as was the 17:48 and 18:48. After speaking to staff at Cheltenham Spa station, I was told to make my way to Worcester via any reasonable route.
So I then boarded the next CrossCountry service to Birmingham New Street, however after missing a tight connection and checked trains from Snow Hill. However, with the 17:57 and 18:27 departures both showing as cancelled and an engagement to make, I headed to Bromsgrove to get an Uber to Worcester, arriving about 7pm. Evidence here https://www.ontimetrains.co.uk/depa...rture=18:57;timeField=Departing;arrival=20:05
With this in mind, when it comes to Delay Repay, do I claim for a delayed journey of 120+ minutes, or do I claim for an abandoned journey, which advises me to claim from where I purchased the ticket, this being my local ticket office.
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