Coming back to the 7th June failure, i got caught up (but benefitted on this).
around 8am I arrived at Farringdon, being told no west bound services and limited eastbound.
(suited me as I was going to Excel).
On the EL platforms, the Eastbound platform was closed, and everyone was being diverted to the Westbound platform, which was announcing trains to Paddington. of course everyone was confused, but staff reassuring them this was going east.
We then wrong lined ourselves all the way to Custom house, but which time it was back on the right track.
Given the event was AWS summit (15k people) EL was causing chaos, but those of us coming from Thameslink had seats on a train which wasnt overfull at that time in the am… and I was ontime.
At Custom House, another was waiting to enter what was effectively a single line section to Farringdon.
so kudos to staff in a crisis, they got something going out of nothing, rather than just shutting down.