Isn't that the whole point of a Consultation? To ask what people think/want?
I expect if it’s a consultation then at least have more than one question, maybe discuss on how it might impact on you as a customer?
How are you meant to work out what customers say with just one question? ie changes reflect positive/negative and why? If it was a proper consultation I would have expected (possibly pending on area in question) maybe at least 5 or to go into detail what the impacts might be or about to happen?
For me it just came across as pathetic - do Scotrail or the even soon to be run by Scottish Government care about the customers of the services or do they not give a toss?
Is the new TV advert "Let's get back on track" not being shown in Scotland?
I've not been to Scotland for a few years but it seems the only benefit from these changes is that Polmont and Linlithgow get their trains to Stirling back.
Found that ad, that will never be shown up here on the likes of STV, surprised come to think about you expect Scotrail to jump on this though, as during COVID we were bombarded with keeping us safe with Scotrail.